Receptionist - Ambulatory

Holzer-Health-System; Mount Zion Subdivision (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Holzer-Health-System is seeking a Receptionist to support registration operations at our Mount Zion location. The role involves patient registration, front desk duties, and navigating multiple systems to ensure smooth workflow and accurate data entry.

You will report to the Clinical/Site/Practice Manager and uphold service quality. The position emphasizes exceptional customer service, adherence to policies, and coordination with providers to optimize daily operations and patient experience.

Qualifications

• High School diploma or equivalent.
• 1–2 years in a service-related field preferred, but not required.

Responsibilities

• Handle patient registration and front desk tasks across multiple systems.
• Coordinate provider schedules and maintain patient flow.
• Deliver outstanding customer service and support revenue cycle processes.
• Ensure compliance with organizational policies and regulatory standards.

Skills

Customer service

Registration processes

Front desk

Education

High School Diploma

Job description

The Receptionist is responsible for performing a variety of registration and front desk functions across multiple systems, programs, and policies related to the revenue cycle. Reporting directly to the Clinical/Site/Practice Manager, this role is essential in supporting daily registration operations. The Receptionist ensures compliance with organizational policies and regulatory standards while coordinating provider schedules, managing patient registration processes, and delivering outstanding customer service. The receptionist’s expertise in managing registration processes and navigating multiple systems is essential to the success of our operations and patient experience.

Education and Work Experience

• High School graduate or equivalent
• One to two years’ experience in a service-related field preferred, but not required