Registration | Full-Time

North Canyon Medical Center; Hailey (ID); Hybrid; USD 22,000 - 28,000; Full time

Job summary

North Canyon Medical Center in Hailey, Idaho is seeking a friendly receptionist to manage patient registration, verify insurance, and answer calls.

You will screen patients, assist with forms, operate the switchboard, and coordinate with departments to ensure smooth patient flow. Strong communication and basic computer/EHR skills are essential; bilingual English/Spanish is a plus.

Qualifications

• Excellent communication skills in speaking, listening, reading, and writing.
• Computer & Electronic Health Record experience.
• High School graduate; 2 years of clerical experience preferred.
• Outstanding public relations/customer service experience.
• Bilingual English/Spanish preferred.
• Medical Terminology preferred.
• Ability to maintain accuracy with interruptions.

Responsibilities

• Handle registration and insurance verification for patients.
• Provide reception duties and route customers courteously and efficiently.
• Operate switchboard in a courteous and professional manner.
• Assist patients with filling out forms and provide information regarding services.

Skills

Excellent communication

Public relations/customer service

Multi-tasking

Organizational skills

Bilingual English/Spanish

Professional presentation

Education

High School diploma

Tools

EHR software

Job description

Description

Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
• Computer & Electronic Health Record experience
• High School graduate; 2 years of clerical experience preferred
• Outstanding public relations/customer service experience
• High level of personal presentation
• Ability to maintain accuracy with interruptions
• Ability to use sound judgement and cope with potentially stressful situations
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.
• Medical Terminology preferred
• Bilingual English/Spanish preferred