Receptionist/Administrator, Dr O’Neill Surgery

Glasgow LMC Ltd.; United States; Remote; USD 16,000 - 20,000; Part time

Job summary

Dr O’Neill’s Surgery in the Glasgow area is seeking a friendly Receptionist/Administrator to join the team as part of growth and expansion. The role is 27 hours per week, Tue, Wed and Fri, 8.30am to 6pm, with flexibility to cover staff sickness and holidays as required.

You will welcome patients, manage calls, process prescriptions, handle enquiries and perform general admin duties, supporting the wider practice team. Previous GP surgery experience is helpful but full training will be provided.

Qualifications

• Friendly, approachable and reliable.
• Able to work Tue/Wed/Fri 8:30–18:00.
• Confident with using a computer and phone system.

Responsibilities

• Welcoming patients at the reception desk.
• Answering and managing telephone calls.
• Processing prescription requests.
• Dealing with patient enquiries and queries.
• Carrying out general administrative duties.
• Supporting the wider practice team as required.

Skills

Reception duties

Telephone handling

Organizational skills

Customer service

Job description

A vacancy has arisen for a Receptionist/Administrator to join Dr O’Neill’s Surgery, due to practice growth and expansion.

We are a friendly, patient-centred practice, serving the G52 area, and we are looking for an enthusiastic, reliable individual who is keen to become part of our team.

The position is for 27 hours per week, Tuesday, Wednesday and Friday 8.30- 6pm. The successful candidate must be flexible and willing to provide additional cover for staff sickness and annual leave when required.

Key responsibilities will include:

• Working on the reception desk and welcoming patients
• Answering and managing telephone calls
• Processing prescription requests
• Dealing with patient enquiries and queries
• Carrying out a range of general administrative duties
• Supporting the wider practice team as required

We are looking for someone who is friendly, approachable, organised and reliable, with the confidence to use their own initiative and adapt positively to change. Previous experience in a GP surgery is preferred but not essential, as full training will be provided.