Receptionist/Administrative Assistant

OCF Realty; Philadelphia (Philadelphia County); On-site; USD 45,000 - 50,000; Full time

Job summary

An established industry player in the real estate sector is seeking a dynamic Receptionist/Administrative Assistant to enhance their vibrant office environment. In this entry-level role, you will be the welcoming face of the company, managing phone calls, greeting visitors, and coordinating appointments with precision. If you thrive in a fast-paced setting and have a knack for organization and communication, this position offers a fantastic opportunity to grow your career while contributing to a community-focused team. Join a passionate group dedicated to fostering positive relationships and making a difference in Philadelphia's neighborhoods.

Qualifications

• High school diploma accepted, bachelor's degree preferred.
• Previous experience in a scheduling or coordination role is preferred.

Responsibilities

• Answer and forward incoming phone calls efficiently.
• Coordinate appointments for property viewings and manage schedules.
• Maintain accurate records of appointments and property showings.

Skills

Organizational Skills

Communication Skills

Multitasking

Problem Solving

Basic Real Estate Knowledge

Education

High School Diploma

Bachelor's Degree

Tools

Appfolio

Job description

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Do you want to grow your career while working in a professional, fast-paced, and friendly environment? OCF Realty is one of Philadelphia's top real estate brokerages and we are looking to add a Receptionist/Administrative Assistant to our team. This customer-facing position supports our busy real estate office by directing phone calls, welcoming guests, scheduling appointments, and handling essential administrative tasks. If you have prior front desk or coordination experience, excel at multitasking, and are passionate about Philadelphia's neighborhoods and community, we'd love to hear from you.

Requirements

• Answer, screen, and forward incoming phone calls to ensure each caller reaches the appropriate party.
• Welcome visitors while simultaneously managing incoming calls and handling other administrative tasks efficiently.
• Coordinate appointments for external agents to view properties, ensuring timely and accurate scheduling.
• Notify residents about upcoming property showings and provide necessary instructions.
• Manage key pickup and entry instructions for agents, and troubleshoot key-related issues such as missing copies.
• Communicate effectively with internal team members and external agents to address inquiries and resolve scheduling conflicts.
• Maintain accurate records of appointments, property showings, and in-office payments; upload and organize documentation in Appfolio, our property management software.
• Assist with move-in and move-out procedures, including key management, payment documentation, and online payment activation.
  
  

Education, Experience, And Skills Required

• High school diploma accepted with some college coursework, bachelor's degree preferred.
• Weekend availability required.
• Previous experience in a scheduling or coordination role is preferred.
• Strong organizational skills and attention to detail are essential.
• Excellent verbal and written communication skills are necessary.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Basic knowledge of real estate practices and terminology is a plus.
• Bring solutions to the table rather than just identifying problems.
  
  

You Will Thrive In This Position If You

• Enjoy making tasks easier for both customers and colleagues and actively seek to resolve any roadblocks.
• Are energized by interacting with and helping people, understanding that everyone faces challenges and aiming to empower and educate our clients.
• Maintain a positive outlook and can see the bright side in various situations.
• Bring proactive solutions to challenges and handle occasional chaos with confidence and adaptability
  
  

Benefits

OCF Realty is a neighborhood-focused real estate brokerage providing comprehensive services in property management, home buying and selling, and real estate development. With offices in South Philadelphia and Margate, NJ, our team consists of expert leasing and real estate Agents who specialize in neighborhoods. We believe a thriving neighborhood is one where individuals and businesses have mutually beneficial relationships, and we are passionate about fostering that connection. We are committed to creating a healthy and vibrant community, and we are honored to be a part of it.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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