Receptionist / Administration Assistant (Part-Time), Anchor Mill Medical Practice

Anchor Mill Medical Practice; United States; Teletrabalho; USD 35 000 - 38 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Full training

Supportive team environment

NHS pension & annual leave benefits

Resumo da oferta

Anchor Mill Medical Practice in Paisley is seeking a friendly, organised receptionist/administration assistant to join our welcoming team. You will play a key front-line role, ensuring patients receive a positive and efficient service.

The role offers 18 hours per week over three days with detailed shift times and a salary of £26,658–£28,947 per year (pro rata). Training and ongoing support are provided within a supportive NHS environment.

Qualificações

• Excellent communication and interpersonal skills.
• Confident using IT systems and learning new software.
• Calm and well organised in a busy environment.
• Enjoys working as part of a team.
• Demonstrates professionalism and discretion when handling confidential information.
• Experience in customer service, reception or patient-facing role.

Responsabilidades

• Welcoming and assisting patients at reception.
• Answering telephone enquiries professionally and courteously.
• Booking, amending and cancelling appointments.
• Processing prescriptions and incoming correspondence.
• Signposting patients to appropriate services.
• Liaising with hospitals and other healthcare providers.
• Supporting a wide range of administrative tasks across the practice.

Conhecimentos

Communication

Interpersonal skills

IT literacy

Teamwork

Professionalism

Customer service

Ferramentas

Vision

Docman

Descrição da oferta de emprego

Are you a friendly, organised and professional individual who enjoys helping people? Would you like to work in a supportive healthcare environment where no two days are the same?

Anchor Mill Medical Practice is a large, well-established GP training practice in Paisley, caring for a diverse patient population. We are looking for a motivated and reliable Receptionist / Administration Assistant to join our welcoming team.

This is an excellent opportunity for someone with strong customer service skills who enjoys working with people and takes pride in providing a high standard of support.

Hours of Work

18 hours per week over 3 days:

• Monday: 1.30pm - 6.00pm
• Tuesday: 8.30am - 6.00pm
• Friday: 1.30pm - 6.00pm

Salary

£26,658 - £28,947 per annum (pro rata)
Starting salary will be dependent on experience.

About the Role

As part of our front-line administration team, you will play an important role in ensuring patients receive a positive and efficient service.

Duties include

• Welcoming and assisting patients at reception
• Answering telephone enquiries professionally and courteously
• Booking, amending and cancelling appointments
• Processing prescriptions and incoming correspondence
• Signposting patients to the most appropriate service
• Liaising with hospitals and other healthcare providers
• Supporting a wide range of administrative tasks across the practice

About You

• Has excellent communication and interpersonal skills
• Is confident using IT systems and learning new software
• Can remain calm and organised in a busy environment
• Enjoys working as part of a team
• Demonstrates professionalism and discretion when handling confidential information
• Has previous experience in a customer service, reception or patient-facing role

Experience in a GP practice or healthcare setting would be advantageous, as would familiarity with Vision and Docman systems, but this is not essential as full training will be provided.

What We Offer

• A friendly and supportive team environment
• Full training and ongoing support
• The opportunity to work within an established GP training practice
• A varied and rewarding role helping patients access the care they need

NHS terms and conditions, including pension and annual leave benefits