Receptionist/Accounting Administrative Assistant

Lakeview Ford; Battle Creek (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Lakeview Ford Lincoln – Battle Creek, MI is seeking a Receptionist / Accounting Administrative Assistant to greet customers, answer calls, relay messages, and keep the reception area organized while providing basic accounting support.

The ideal candidate has office or customer service experience, accurate data entry skills, and comfort with computers. Automotive dealership experience is helpful but not required; this is a stable, long-term opportunity with growth potential.

Qualifications

• Previous office, administrative, or professional customer service experience preferred.
• Basic computer proficiency and accurate data entry skills.
• Accounting, bookkeeping, or accounts receivable experience is a plus.
• Strong verbal communication and interpersonal skills.
• Professional demeanor and excellent telephone etiquette.

Responsibilities

• Greet and assist customers in a friendly, courteous, and professional manner.
• Answer incoming telephone calls and direct callers to the appropriate departments.
• Accurately relay messages and assist customers in reaching the appropriate team members.
• Maintain a welcoming and organized reception area.
• Provide excellent customer service while representing the dealership professionally.
• Enter and maintain accurate accounting information in the dealership's DMS.
• Enter and process invoices and reconcile monthly fuel statements.
• Process accounts receivable payments and receipt deposits.
• Prepare, print, and mail monthly customer statements.
• Schedule and coordinate dealership drivers for vehicle deliveries.
• Assist the accounting department with daily administrative responsibilities.

Skills

Customer Service

Data Entry

Phone Etiquette

Organizational Skills

Accounts Receivable

Job description

Receptionist / Accounting Administrative Assistant

Lakeview Ford Lincoln – Battle Creek, MI

Job Type: Full-Time
Schedule: Monday–Friday, 8:30 AM–6:00 PM

Job Description

Lakeview Ford Lincoln is seeking a professional, dependable, and personable Receptionist / Accounting Administrative Assistant to join our team.

As the first point of contact for our dealership, you will play an important role in creating a positive and welcoming experience for our customers. In addition to receptionist duties, this position provides administrative and basic accounting support to our dealership's daily operations.

We are looking for a motivated, detail-oriented individual with previous office or professional work experience who takes pride in their work, communicates effectively, and enjoys being part of a team.

The ideal candidate is organized, reliable, comfortable working with computers, and willing to learn new systems and responsibilities.

Responsibilities

Reception & Customer Service

• Greet and assist customers in a friendly, courteous, and professional manner.
• Answer incoming telephone calls and direct callers to the appropriate departments.
• Accurately relay messages and assist customers in reaching the appropriate team members.
• Maintain a welcoming and organized reception area.
• Provide excellent customer service while representing the dealership professionally.

Administrative & Accounting Duties

• Enter and maintain accurate accounting information in the dealership's Dealer Management System (DMS).
• Stock new vehicles into the dealership's inventory system.
• Enter and process invoices.
• Reconcile monthly fuel statements.
• Process accounts receivable payments and receipt deposits.
• Prepare, print, and mail monthly customer statements.
• Schedule and coordinate dealership drivers for vehicle deliveries.
• Assist the accounting department with daily administrative responsibilities.
• Perform additional office duties and projects as needed.

Qualifications

• Previous office, administrative, or professional customer service experience preferred.
• Basic computer proficiency and accurate data entry skills.
• Accounting, bookkeeping, or accounts receivable experience is a plus.
• Strong verbal communication and interpersonal skills.
• Professional demeanor and excellent telephone etiquette.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple responsibilities in a busy office environment.
• Dependable, punctual, and able to maintain a consistent work schedule.
• Positive attitude, strong work ethic, and willingness to learn.
• Ability to work independently while supporting a team.
• Automotive dealership experience is helpful but not required.

The Ideal Candidate

We are looking for someone who values professionalism, reliability, and teamwork. Someone who enjoys helping people, takes initiative, follows through on responsibilities, and understands the importance of accuracy and confidentiality when handling business information.

This position is well suited for an individual with an established background in office administration or customer service who is seeking a stable, long-term opportunity with a variety of responsibilities.

Schedule & Availability

Monday through Friday, 8:30 AM–6:00 PM.

Consistent availability during scheduled business hours is required.

Join Our Team

If you are an organized, dependable professional who enjoys working with people and is interested in expanding your administrative and accounting skills, we encourage you to apply.

Lakeview Ford Lincoln is an Equal Opportunity Employer.