Receptionist (2074)

DRB Homes; Addison (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

DRB Homes in Dallas Division is seeking an Administrative Assistant to act as the first contact for clients and visitors, handling basic clerical tasks and supporting the branch.

The role requires strong customer service, time management, and proficiency with Microsoft Office; prior experience with multi-line phone systems is preferred.

Responsibilities include opening escrow files, preparing documents, coordinating mail and schedules, and maintaining orderly records and calendars.

Qualifications

• High school diploma or equivalent required.
• Experience with administrative and clerical procedures.
• Strong customer service and communication skills.
• Ability to operate a multi-line phone system.
• Proficient in Microsoft Office and basic office software.
• Reliable transportation and punctual attendance.

Responsibilities

• Open and maintain escrow files.
• Prepare and send recordable documents.
• Answer calls and assist customers; schedule appointments.
• Greet visitors and direct to destinations.
• Scan and file documents; maintain electronic folders.
• Maintain closing calendar; input data.
• Sort and deliver mail and manage office supplies.

Skills

Customer service

Time management

Phone system operation

Interpersonal skills

Professionalism

Attendance & punctuality

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

General office software

Job description

Job Details

Job Location: Dallas Division - Addison, TX 75001

Position Type: Full Time

Job Purpose

Act as initial contact for company for both face-to-face and phone interactions. Perform basic administrative functions for branch.

General Duties and Responsibilities

• Open and maintain escrow files
• Order HOA documents and tax certificates
• Prepare and send recordable documents
• Operate telephone to answer, screen, or forward calls, provide information, take messages, assist customers, or schedule appointments
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Transmit information or documents to customers, using computer, mail, or facsimile machine
• Prepare physical file folder
• Scan and transfer documents into electronic folders as instructed
• File and maintain records
• Monitor office supplies and prepare an office supply list
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries; monitor postage machine
• Process and prepare memos, correspondence, HOA check requests or other documents
• Continuously update closing calendar
• Input data

Qualifications

• High school diploma or equivalent
• Knowledge of administrative and clerical procedures and systems
• Strong customer service skills
• Able to create and maintain constructive and cooperative work relationships
• Prior experience answering and using a multi-line phone system
• Good time management skills
• Intermediate skills in Microsoft Office Suite
• Willing and able to learn industry-specific software
• Knowledge of use of advance functionality of office machinery and basic upkeep
• Able to maintain professionalism, integrity, and polite demeanor in all work-related activities; polished and tactful
• Access to reliable transportation
• Exemplary record of attendance and punctuality