Receptionist (12 hour shifts)

Creekside Center for Rehabilitation and Healing; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Creekside Center for Rehabilitation and Healing invites applications for a receptionist to provide warm, responsive interaction with residents, families and visitors. You will support the Administrative Team, answer calls, manage sign-in binders and handle routine clerical tasks with professionalism.

Responsibilities include greeting visitors, directing calls, maintaining resident lists, processing mail, and protecting resident PHI.

Qualifications

• Must have tact, sensitivity and professionalism in interactions with residents and families.
• Team member of Administrative Team and Business Office Manager as coordinator.
• Operates switchboard and trains others for relief.
• Answers telephones, directs calls to appropriate person or department.
• Processes incoming and outgoing calls efficiently.
• Types correspondence, reports and other documents as needed.
• Distributes mail as directed.
• Maintains current list of residents and their room numbers.
• Protects residents' PHI and reports any violations.

Responsibilities

• Greet visitors courteously and direct them appropriately.
• Maintain sign-in binders for visitors and vendors.
• Handle filing, copying and document preparation.
• Assist with mail distribution and general administrative tasks.
• Support Directors with administrative duties as required.

Skills

Communication

Customer service

Teamwork

Professionalism

Tools

Switchboard operation

Job description

• The receptionist is responsible for creating a warm, responsive interaction between the facility and visitors, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. Requirements: This position requires tact, sensitivity, and professionalism due to the constant interactions with residents and families to guarantee their satisfaction. 2. Must be a team member. As a Receptionist, you are a member of the Administrative Team and the Business Office Manager is the coordinator of this team. All requests go to your Team Leader. Courteously greeting visitors and directing visitors appropriately.. Please have all visitors sign in binders. Visitors and Vendors both have their own binders. Operate switchboard and training others for relief purposes. Answer telephones and determine the nature of the call and direct the calls to the appropriate individual or department. Efficiently processing incoming and outgoing calls. Filing and copying documents as needed. 10. Typing correspondence, written communication and reports as needed.. Distribute mail as directed. Maintain a current list of residents and their room numbers. Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to your Director.

Pay

• Based on experience.

An Equal Opportunity Employer