Receptionist

The Blossoms at Hot Springs; Hot Springs (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

The Blossoms at Hot Springs in Hot Springs, AR is seeking a Receptionist to manage the facility's clerical operations, front desk duties, and provide support to the Administrator and interdisciplinary team. Responsibilities include answering phones, running errands, maintaining personnel files, handling purchasing and accounts payable, and keeping contracts and licensure records up to date.

Compliance with the Code of Conduct and Resident Rights is essential.

Qualifications

• Attends mandatory in-services by the anniversary date.
• Works under the Administrator and collaborates with the interdisciplinary team.
• Adapts to unit/shift changes to meet facility needs.
• Provides clerical support to the Administrator and other disciplines.
• Answers phones, runs facility errands, and maintains personnel files.
• Handles purchasing and accounts payable for all departments.
• Maintains facility contracts and licensure/insurance records.
• Complies with Code of Conduct and Corporate Compliance.
• Respects Resident Rights and confidentiality.
• Interacts with residents and families in a calm, respectful manner.
• Addresses family satisfaction issues promptly and professionally.
• Familiar with Resident Abuse Reporting Law.
• Participates in orientation of new staff.
• Creates a warm, calm atmosphere throughout the facility.
• Exhibits patience, tact, and enthusiasm with residents.

Responsibilities

• Provide clerical support to staff and departments.
• Answer phones, run errands, and maintain files.
• Oversee purchasing and accounts payable for all departments.
• Maintain contracts and licensure/insurance records.
• Interact with residents, families, and staff in a supportive manner.

Skills

Clerical skills

Phone support

Accounts payable

Purchasing

Interdisciplinary teamwork

Compliance awareness

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning