Receptionist

The Blossoms At Newport; Newport (RI); On-site; USD 33,000 - 42,000; Full time

Job summary

The Blossoms At Newport in Newport, RI seeks a Receptionist to manage clerical operations across the facility and provide support to all disciplines. This role includes handling front desk duties, accounts payable, purchasing, and ensuring compliance with applicable policies and regulations.

The receptionist will interact with residents and families, coordinate with staff, and help maintain contracts, licensure records, and confidentiality standards while contributing to a warm and respectful

Responsibilities

• Attends mandatory in-services by the employee’s anniversary date.
• Acts under the direction of the Administrator and as an active interdisciplinary team member.
• Adjusts to changes in unit/shift assignments to meet facility needs.
• Provides clerical support to the Administrator and respective disciplines.
• Answers phones, runs facility errands, and maintains personnel files.
• Purchases and manages accounts payable for all departments.
• Updates and preserves all current facility contracts.
• Maintains physician licensure, credentials and insurance information.
• Complies with the Code of Conduct and Corporate Compliance.
• Performs program-related work functions.
• Adheres to Resident’s Bill of Rights and confidentiality policies.
• Interacts with residents, family members, staff in a respectful manner.
• Addresses family satisfaction issues professionally.
• Understands Resident Abuse Reporting Law.
• Participates in orientation of new staff with a positive attitude.
• Creates a warm, personal and calm atmosphere throughout the facility.
• Shows patience, tact, cheerfulness, and enthusiasm with residents.

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning