Receptionist

Blossomsrnc; Arkansas; Hybrid; USD 28,000 - 36,000; Full time

Job summary

Blossomsrnc is seeking a Receptionist to handle clerical operations, front desk duties, and support the Administrator and interdisciplinary team in compliance with regulations and company policies. Responsibilities include answering phones, processing accounts payable, maintaining files, updating contracts and licenses, coordinating with residents, families, and staff in a calm, respectful manner.

The role requires adaptability to shift changes, a positive attitude, confidentiality, and

Responsibilities

• Attends mandatory in-services by anniversary date
• Acts under the direction of the Administrator and collaborates with the interdisciplinary team
• Adapts to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and disciplines
• Answers phones, runs facility errands, maintains personnel files
• Manages purchasing and accounts payable for all departments
• Updates and preserves facility contracts
• Maintains physician licensure, credentials and insurance information
• Complies with Code of Conduct and Corporate Compliance
• Performs with confidentiality and resident rights awareness
• Interacts with residents, families, staff in a respectful, calm manner
• Addresses family satisfaction issues professionally
• Participates in orientation of new staff
• Creates a warm, supportive atmosphere and calm environment
• Demonstrates patience, tact and enthusiasm with residents of varying maturity levels

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning