Receptionist

The Blossoms at White Hall; Leitner (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

The Blossoms at White Hall is seeking a Receptionist to handle clerical operations for the facility, support the Administrator, and maintain front desk duties.

You will answer phones, assist with purchasing and accounts payable, and help keep contracts, licensure, and resident information up to date. A calm, respectful manner and adherence to privacy laws are essential.

Teamwork with interdisciplinary staff and dedication to resident satisfaction are valued as part of daily activity.

Qualifications

• Attends all mandatory in-services by the employee’s anniversary date.
• Acts under direction of the Administrator and as a team member.
• Maintains confidentiality of Resident information and adheres to the Code of Conduct.

Responsibilities

• Provides clerical support to the Administrator and other disciplines.
• Assists with answering phones and running facility errands.
• Oversees accounts payable and purchasing for all departments.
• Maintains and updates facility contracts and licensure/insurance information.
• Interacts with residents and families in a respectful, non-judgmental manner.

Skills

Clerical skills

Accounts payable

Purchasing

Front desk operations

Phone answering

Confidentiality

Resident rights

Team involvement

Patient interaction

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning