Receptionist

The Blossoms at White River Rehab & Nursing Center; Crossroads (AR); On-site; USD 26,000 - 34,000; Full time

Job summary

The Blossoms at White River Rehab & Nursing Center in Crossroads, AR is seeking a Receptionist to manage clerical operations across the facility. A strong focus on front desk duties, phones, records, and coordination with multiple disciplines is required.

Responsibilities include supporting the Administrator, handling accounts payable tasks, maintaining personnel files, and ensuring compliance with policies and residents' rights.

Responsibilities

• Attends to front desk operations and provides clerical support to multiple disciplines
• Assists with answering phones and running facility errands
• Maintains personnel files and supports accounts payable for all departments
• Updates facility contracts and verifies physician licensure, credentials and insurance information
• Ensures compliance with Code of Conduct and Corporate Compliance and protects resident information
• Interacts with residents, families, and staff in a calm, supportive manner
• Addresses family concerns promptly and professionally
• Participates in new staff orientation and promotes a warm, positive atmosphere

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning