Receptionist

Cypress Pointe Rehabilitation Center; Wilmington (NC); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

OnShift Wallet

Paid time off

401k

Life insurance

Tuition reimbursement

Free CEUs

Employee perks

Job summary

The Cypress Pointe Rehabilitation Center in Wilmington, NC, seeks a Front Desk Receptionist to support day-to-day operations with strong organizational and customer service skills.

You will greet visitors, answer calls, manage files, and assist applicants with interview logistics in a caring healthcare environment.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist or customer service experience is a plus.
• Basic computer skills and ability to navigate Windows.
• Strong customer service and multitasking abilities.

Responsibilities

• Greet visitors, family members, and vendors at the front desk.
• Manage the center's main phone line and direct calls appropriately.
• Maintain updated office directory and records.
• Assist job applicants with employment documents and interviews logistics.

Skills

Customer service

Organizational skills

Multitasking

Phone and email handling

Education

High School Diploma or equivalent

Tools

Windows OS

Internet/Email

Job description

Would you enjoy using your customer service and organizational skills in a healthcare setting? Are you looking for an organization that offers great teamwork, caring culture and room to grow?

Then come join us at Cypress Pointe Rehabilitation Center!

As a Front Desk Receptionist, you will use your organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center. You will greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center, manage the center's main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner. You will enjoy a full-time / part-time work schedule on the dayshift (9am -- 5pm, Monday -- Friday, with competitive pay and room to grow! We also offer full-time benefits packages, OnShift Wallet (get paid before the pay day!), paid time off, 401k, life insurance, tuition reimbursement, free CEUs, employee perks, AND MORE, because you're an essential piece! We offer a great culture with a sincere appreciation for everyone! You will be a part of a caring approach in everything we do.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist, administrative support, or related office or customer service experience a plus.
• Must have basic computer skills with ability to navigate windows and internet programs.
• Must have great customer service skills and ability to multitask between phone, emails, systems and walk-ins

Our Service Standards

• Sincere Appreciation ...for everyone
• Hearing Needs... and responding quickly
• Caring Approach... in everything we do
• Managing Situations... for positive outcomes

Pay Range

14.50-15.00