Receptionist

Azria Health; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Azria Health Wichita is seeking a friendly Receptionist to be the first point of contact for residents, families and staff. You will answer phones, relay messages, maintain resident rosters, and provide warm, professional information in a calm environment.

This role requires a high school diploma (or equivalent) and at least 6 months of related experience, with fluent English and strong communication. The position reports to the Executive Director at Azria Health Wichita.

Qualifications

• Fluent in English, clear professional phone communications.
• Ability to take messages and sort mail, interact with residents and families.
• High school diploma or equivalent plus a minimum of 6 months related experience; or equivalent combination of education and experience.

Responsibilities

• Answer telephone, determine nature of call, and relay information within the facility as necessary.
• Maintain a current list of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Give directions/information visitors, guests, residents, sales representatives, etc.
• Reports suspicious persons/information to supervisor immediately.
• Ensure guests/visitors abide by existing rules.

Skills

Fluent in English

Education

High school diploma or equivalent

Job description

-7a-6:30pm, includes weekends

Azria Health Wichita is building on the traditions of the past with a focus on the future. We take pride in delivering quality care to each of our residents. This begins and ends with our fantastic team. It is our belief that Happy Team Members make Happy Residents.

We strive to provide a path for personal and professional growth, a great atmosphere, an outstanding team and the tools to be a great employee.

Receptionist

ESSENTIAL FUNCTIONS OF POSITION

• Answer telephone, determine nature of call, and relay information within the facility as necessary
• Operate paging/telephone system as required and locate personnel through paging system as needed
• Maintain a current list of residents by name and room number, emergency phone numbers of on- call personnel, department extensions, key personnel, etc.
• Give directions/information visitors, guests, residents, sales representatives, etc.
• Reports suspicious persons/information supervisor immediately
• Ensure guests/visitors abide by existing rules
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
• Maintain confidentiality of all pertinent resident information to ensure resident rights are protected
• Operate various office equipment as needed
• Attend and participate in in-service and on-the-job training as required
• Ensure that residents rights to fair and equitable treatment, self determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed
• Participate in the overall quality assessment and improvement program activities
• Assist with administrative duties as required
• Ensure administrative supplies are replenished in work areas as necessary
• Perform additional duties as assigned

EDUCATION / REQUIREMENTS

• Fluent in English, clear professional phone communications/voice
• Ability to take messages and sort mail, Interact with residents and families, work with a variety of departments.
• High school diploma or equivalent plus a minimum of 6 months related experience; or equivalent combination of education and experience

Reports to the Executive Director.

We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.