Receptionist

Family Church; West Palm Beach, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Family Church Downtown Campus seeks a friendly receptionist to create a positive first impression for guests and callers. The role emphasizes clear communication, efficient multitasking, and professional seating of visitors and deliveries.

The receptionist will greet guests, answer calls, manage messages, and assist church leadership by maintaining a welcoming, secure, and organized reception area that reflects the church’s standards and beliefs.

Qualifications

• Must be eligible to be a member of Family Church.
• Affirm Family Church beliefs as stated in bylaws and BFM 2000.
• Maintain a close and healthy walk with the Lord Jesus Christ.
• Maintain a high standard of excellence and moral character.
• Excellent administrative and organizational skills.
• Demonstrated ability to multi-task and prioritize workflow.

Responsibilities

• Welcome visitors in a professional and friendly manner.
• Determine the purpose of arrivals and direct them accordingly.
• Answer, screen, and forward incoming phone calls efficiently and professionally.
• Take accurate messages and relay promptly.
• Provide information to guests and callers answering questions to the best of their ability.
• Follow safety and security procedures, including monitoring visitor badges and logbooks.
• Receive, sort, check, and distribute mail and package deliveries.
• Maintain a clean and organized reception area.

Skills

Administrative skills

Organizational skills

Multitasking

Effective communication

Professional demeanor

Tools

MS Word

MS Outlook

MS Office Suite

Job description

Receptionist – Family Church Downtown Campus

The primary function of the receptionist position is to create a positive first impression for all guests and callers. Additionally, the receptionist will be an effective communicator, with the ability to manage multiple tasks efficiently.

Reports to:Director Operations and Campus Safety

Prerequisites

• Ability to meet all minimum eligibility requirements to be a member of Family Church.
• Affirm the Family Church Network statements of belief and practices as codified in the organizational bylaws and detailed in the Baptist Faith and Message confessional statement of 2000.
• Maintain a close and healthy walk with the Lord Jesus Christ.
• Maintain a high standard of excellence and moral character.
• Excellent administrative and organizational skills.
• Demonstrated ability to multi-task and prioritize workflow.
• Proficient in MS Word and Outlook, other MS Suite applications as required.
• Ability to maintain a professional and positive demeanor.

General Responsibilities

• Maintain a positive and professional attitude in a stressful work environment.
• Maintain a cooperative spirit by assisting others when needed or requested.
• Communicate effectively with leaders, peers, members, and guests.
• Demonstrate stewardship of church resources including supplies, equipment, and intellectual property.
• Understand and adhere to procedural guidelines and policies.
• Maintain a clean and organized reception area.

Reception Desk Responsibilities

• Welcome and greet all visitors in a professional and friendly manner.
• Determine the purpose of each visitor's arrival and direct them appropriately.
• Answer, screen, and forward incoming phone calls efficiently and professionally.
• Take accurate messages and ensure they are relayed promptly.
• Provide information to guests and callers answering questions to the best of their ability.
• Follow safety and security procedures, including monitoring visitor badges and logbooks.
• Receive, sort, check, and distribute mail and package deliveries.