Front Desk Receptionist

BCforward; New York (NY); On-site; USD 35,817 - 38,572; Full time

Job summary

A leading staffing firm is looking for candidates with experience in the hospitality industry, particularly in 5-Star Hotels. Candidates should demonstrate exceptional customer service and organizational skills. The role requires multitasking abilities and proficiency in Microsoft Office. Flexibility to work various shifts is essential. This contract position offers a pay rate of $26 to $28 per hour and is set to start ASAP in New York, NY.

Qualifications

• Three years' experience in the Hospitality Industry, especially in 5-Star Hotels.
• Excellent interpersonal skills to engage clients and colleagues.
• Ability to manage guest experiences and expectations tactfully.

Responsibilities

• Manage guest experiences using tact and diplomacy.
• Engage clients and colleagues professionally.
• Work flexible shifts as needed.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Audio-visual systems knowledge

Tools

Microsoft Office

EMS booking system

Job description

Duration: 10-month contract and possibility for extension

Timings: 8 AM to 5 PM

Pay Rate: $26 to 28/hr. On W2

Anticipated start date: ASAP

Job Description:

• Three plus years' experience in the Hospitality Industry, 5-Star Hotels, Event Planning and Food & Beverage with high touch customer service, demonstrating a strong foundation in customer service and organizational skills
• Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly
• Ability to effectively manage guest experiences and expectations using a high level of tact and diplomacy
• Highly organized, with the ability to multitask and prioritize tasks effectively
• Working knowledge of audio-visual systems. Familiarity with Microsoft Office is essential, and knowledge of the EMS booking system is a plus
• Flexibility to thrive in a fast-paced and diverse environment
• Willingness to work flexible shifts to cover conference center hours and locations