Receptionist

Golden Valley Memorial Healthcare; Warsaw (IN); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental & vision coverage

Tuition assistance

Career growth opportunities

Job summary

Golden Valley Memorial Healthcare is seeking a part-time receptionist to support front-office operations at our Warsaw, IN clinic. You will greet patients, verify demographics and insurance, answer calls, schedule appointments and assist with registrations.

Responsibilities include processing payments, handling medical record requests, and maintaining accurate records while upholding patient confidentiality and delivering excellent customer service daily.

Qualifications

• High school diploma or equivalent
• Medical office experience preferred
• Knowledge of insurance and registration processes
• Experience with electronic health records (EHR) preferred

Responsibilities

• Greet patients and visitors in a welcoming manner.
• Verify and update demographic and insurance information.
• Answer and direct incoming telephone calls.
• Schedule appointments and assist with patient registration.
• Process patient payments and maintain records.
• Assist with medical record requests and documentation.
• Support front-office workflow and administrative functions.
• Maintain confidentiality of patient information.

Skills

Customer service

Verbal communication

Organization

Multitasking

Confidentiality

Medical office experience

Insurance & registration

Electronic health records

Attention to detail

Education

High school diploma or equivalent

Job description

Pay Range $17.31 - $24.23 Schedule Information Scheduled Weekly Hours: 24 Work Shift: Mon, Wed, Fri, 8a-5p

Find Your Golden Opportunity at Golden Valley Memorial Healthcare Join a team where compassion, excellence, and connection guide everything we do. At Golden Valley Memorial Healthcare, you're more than an employee. You're a valued member of a supportive organization that invests in your growth, encourages professional development, and empowers you to make a meaningful difference in the lives of our patients and communities every day.

What You'll Do

• As a Receptionist, you'll support front-office operations while helping patients navigate their healthcare experience.
• Greet patients and visitors in a professional and welcoming manner.
• Verify and update demographic and insurance information.
• Answer and direct incoming telephone calls.
• Schedule appointments and assist with patient registration.
• Process patient payments and maintain accurate records.
• Assist with medical record requests and documentation.
• Support front-office workflow and administrative functions.
• Maintain confidentiality of patient information.
• Communicate effectively with providers, staff, and patients.
• Promote exceptional customer service throughout every interaction.

What You'll Bring

• Strong customer service skills
• Excellent verbal communication abilities
• Strong organizational skills
• Ability to multitask effectively
• Commitment to confidentiality and professionalism
• Medical office experience
• Knowledge of insurance and registration processes
• Experience with electronic health records
• Strong attention to detail

What Success Looks Like

• Create positive first impressions for patients and visitors
• Maintain accurate registration information
• Support efficient clinic operations
• Demonstate professionalism and reliability
• Protect patient privacy and confidentiality
• Resolve questions and concerns effectively
• Support exceptional customer service experiences
• Consistently demonstrate GVMH's Behaviors of Excellence

Why Join Us

• Meaningful patient interaction
• Supportive and collaborative teams
• Professional development opportunities
• Opportunity to make a positive impact daily
• Culture focused on service and compassion

Physical Requirements

• Ability to sit and stand throughout the workday
• Frequent computer and telephone use
• Ability to perform administrative duties efficiently

Education, Certifications & Licensure High school diploma or equivalent Medical office experience preferred Ongoing departmental training requirements

Benefits That Support You At Golden Valley Memorial Healthcare, we offer benefits and opportunities that support your well‑being, growth and long‑term goals.

• Competitive pay and opportunities for additional incentives
• Generous paid time off and a focus on work-life balance
• Medical, dental and vision coverage
• Retirement benefits with employer contributions
• Tuition assistance to help you continue your education
• Career growth, leadership development and advancement opportunities
• Support for professional development and continuing education
• Employee recognition programs and a culture that values your contributions

Your Career. Your Golden Opportunity. Build a meaningful career where your work matters. At Golden Valley Memorial Healthcare, you will find opportunities to grow, supportive teammates who want to see you succeed and the chance to make a difference.

Thank You for Your Interest in Joining Our Team.