Receptionist

Sonrava Health; Valley (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Competitive salary

Professional training

Career advancement

Tuition reimbursement

Job summary

Sonrava Health is seeking a friendly receptionist to be the face of our dental practice. You will greet patients, answer phones, and manage the appointment calendar in a modern, fully equipped facility.

The role offers opportunities for growth, ongoing training, and participation in brand initiatives to attract new patients. As part of a high-quality team, you will handle registrations, charting, cash handling, and ensure a welcoming waiting area.

Qualifications

• Experience using multi-line phone systems and basic computer software.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Answer phones, respond to questions, and direct inquiries per policy.
• Schedule appointments and maintain the appointment book.
• Confirm and follow up on appointments; handle no-shows or cancellations.
• Register patients and maintain accurate charting.
• Handle cash transactions and ensure a patient-friendly waiting area.
• Support local marketing initiatives and other duties as assigned.

Skills

Customer service

Phone skills

Tools

Computer skills

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers