Receptionist

Western Dental; Jurupa Valley (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Professional training

Job summary

Western Dental / Brident Dental is seeking a friendly receptionist in California to front our modern practice. You will greet patients, answer calls, schedule appointments, maintain the book, and support local marketing initiatives.

The role offers growth opportunities, PTO, medical/dental/vision insurance, a 401(k), and tuition reimbursement for certifications. Requires a positive attitude and basic computer/phone skills.

Qualifications

• Experience in customer service or front desk roles preferred.
• Ability to handle multi-line phone systems and computers.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and acknowledge them upon arrival and dismissal.
• Respond to patient questions per company policies.
• Answer phone lines and schedule appointments.
• Maintain and manage the appointment book and confirm visits.
• Follow up on no-shows and cancellations.
• Register patients and manage chart filing.
• Handle cash transactions accurately.
• Keep a clean, welcoming waiting area.
• Support local marketing efforts to grow new patient flow.

Skills

Customer service

Phone handling

Scheduling

Cash handling

Team player

Tools

Multi-line phones

MS Office

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to company Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers