Receptionist

The Gardens at Springfield; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Health Savings Account

Flexible Spending Account

403(b) Plan

Paid Vacation

Paid Holidays

Employee Assistance Program

Wages on Demand

Paid Volunteer Program

Job summary

The Gardens at Springfield is seeking a friendly receptionist to welcome residents, families, visitors, and staff. This PRN daytime role handles a busy switchboard, mail tasks, and light office duties in a warm community setting.

You will support administrative tasks, maintain confidentiality, and contribute to a positive dining and service environment while coordinating with the Executive Director and care team as needed.

Qualifications

• High School Diploma or equivalent.
• Experience in customer service preferred.
• Ability to handle confidential information with discretion.

Responsibilities

• Operates a multi-line telephone system and answers calls courteously and promptly.
• Relays messages accurately and in a timely, friendly manner.
• Distributes and sends mail and faxes as needed.
• Maintains inventory of office supplies and assists with purchases.
• Assists managers with special projects and mailings as requested.
• Maintains confidentiality of residents' information and rights.
• Keeps a professional appearance and fosters a positive environment.
• Supports dining room operations during meal times as directed.

Skills

Customer service

Telephone skills

Written & verbal communication

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

Receptionist - as needed basis (PRN)DaysThe receptionist provides a positive first impression and quality customer service to residents, family members, applicants, visitors, vendors, and team members upon entering the community.Benefits Include:Medical Insurance - HDHP or PPO (Full-time employees only)Vision/Dental/Life Insurance (Full-time employees only)Health Savings Account with Company Match (Full-time employees only)Flexible Spending AccountCompany matching 403(b) PlanPaid VacationPersonal, Sick and HolidaysPaid Volunteer ProgramTotal Care EAP (Employee Assistance Program)Wages on DemandThese benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner.Provides a positive first impression of the community to all customers.Distributes and sends mail and faxes.Maintains inventory of office supplies.Assists managers in special projects and mailings as requested.Assists Executive Director and Business Office Manager as needed.Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.Performs all other duties as assigned or required.Managerial Breadth/Scope of JobThere are no managerial responsibilities.Knowledge/ Skills/AbilitiesAbility to maintain a positive, pleasant manner in a stressful, demanding environment.Ability to maintain composure during frequent interruptions and in emergency situations.Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.Ability to work independently without direct supervision by following community procedures and guidelines and using good judgmentDemonstrates a SERVANT heart and attitude by following our Mission Statement.Education/ExperienceHigh School Graduate or equivalent required.Working Environment/Physical RequirementsEnvironment is indoors in an open area office space with frequent distractions. Must be able to lift 20 pounds frequently when receiving and maintaining office supplies for store room.