Receptionist

Pinecrest Center for Rehabilitation and Healing; Shady Oaks Trailer Park (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical, Dental, and Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off (PTO)

Competitive Pay Rates

Opportunities for advancement

Employee Recognition Programs

Job summary

PineCrest Center for Rehabilitation and Healing is seeking a friendly and professional Receptionist to be the first point of contact for residents, families, and visitors at our North Miami, FL campus. You will greet visitors, manage calls, and support administrative tasks ensuring a welcoming and efficient front desk experience.

The role emphasizes customer service, organization, and teamwork within a compassionate long-term care and rehabilitation setting.

Qualifications

• 1 year of reception experience is required.
• Strong communication and interpersonal skills are required.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet residents, families and guests warmly and professionally.
• Answer incoming calls, direct inquiries, and take messages.
• Maintain a tidy front desk and handle administrative duties.
• Schedule and coordinate appointments and communicate with staff and residents.
• Provide exceptional customer service and resolve concerns promptly.

Skills

Strong communication

Reception experience

Organizational skills

Customer service

Basic computer skills

Tools

Microsoft Office

Job description

Join the Team at PineCrest Center for Rehabilitation and Healing!

We are located at 13650 NE 3rd Ct, North Miami, FL 33161

PineCrest Center for Rehabilitation and Healing is a skilled nursing and rehabilitation facility proudly operating under new management, bringing a fresh commitment to excellence in care, teamwork, and employee satisfaction. With a renewed focus on clinical outcomes and a supportive work environment, PineCrest is building a culture where staff are valued, empowered, and given the tools they need to succeed.

We are dedicated to providing compassionate long-term care and short-term rehabilitation services to our residents, and we recognize that starts with caring for our team. That’s why we offer a comprehensive benefits package and a workplace culture rooted in respect, collaboration, and growth.

Why Work at PineCrest?

• Supportive leadership team with a renewed vision for success
• Positive and team-oriented environment
• Commitment to professional development and work-life balance

Employee Benefits Include:

• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Disability and Life Insurance
• Generous Paid Time Off (PTO)
• Competitive Pay Rates
• Opportunities for advancement
• Employee Recognition Programs
• Now is a great time to join PineCrest and be a part of something exciting. Help shape the future of care in a facility where your voice matters and your work is appreciated.

This role requires Florida AHCA Clearinghouse background screening.

https://info.flclearinghouse.com

As the Receptionist, you will be the first point of contact for residents, families, and visitors, creating a welcoming and positive environment for all who enter our facility. Your professionalism, warmth, and positive attitude will be essential in fostering a memorable and supportive experience for everyone.

Receptionist Major Duties and Responsibilities:

• Greet residents, families, and guests warmly and professionally, ensuring they feel comfortable and valued.
• Answer incoming calls, direct inquiries to the appropriate departments, and take detailed messages when needed.
• Maintain an organized and tidy front desk area, handling administrative duties as required.
• Schedule and coordinate appointments, ensuring effective communication between staff and residents.
• Provide exceptional customer service by addressing inquiries, offering assistance, and resolving any concerns promptly.

Receptionist Qualifications:

• Strong communication and interpersonal skills, with the ability to interact professionally with a diverse group of people.
• 1 year of reception experience is required
• Excellent organizational skills, with a keen attention to detail.
• Proficiency in basic computer applications and office software.
• A professional, courteous, and friendly demeanor at all times.