Receptionist

Northwestadministratorsinc; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Defined Benefit Pension

Paid leave & holidays

Job summary

Northwest Administrators Inc. in Seattle is seeking a receptionist who serves as the public face and delivers superior customer service. You will answer calls, route messages, assist walk-ins, and support switchboard operations.

The role requires organization, clear communication, and teamwork in a fast-paced office. The company offers a strong benefits package and a collaborative, balanced work environment.

Qualifications

• Customer-facing receptionist experience preferred.
• Strong interpersonal and written/verbal communication skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Answering phone calls and routing them as appropriate.
• Taking messages and routing faxes/deliveries.
• Assist walk-in customers with or without appointments.
• Open and close tasks related to switchboard operations and reception.
• Other tasks as assigned.

Skills

Service minded

Communicator

Organized

Team player

Job description

What you'll be doing...

The receptionist is the very public face of Northwest Administrators. Providing superior customer service is a primary goal and the receptionist plays a significant role in meeting that goal. You will be responsible for:

• Answering phone calls and routing them as appropriate
• Taking messages, rerouting calls, routing faxes and deliveries
• Assist walk in customers who have arrived with or without appointments
• Open and close tasks related to switch board operations and the reception area
• Other projects and tasks as assigned

Who you are...

• Service Minded. Deliver customer service with excellence
• Communicator. Excellent interpersonal and communication skills both written and verbal
• Organized. Strong organizational and time management skills with ability to multitask
• Team Player. Work with minimal supervision but also support team activities

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

• Union scale wages, raises every 6 months, starting at 22.12/hr up to $30.34/hr
• Medical, Dental, Vision & Rx benefits
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leaveand 10 Holidays
• Strong team environment with good work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [e-mail] to request accommodation.

Northwest Administrators Inc. | Privacy Policy (nwadmin.com)