Receptionist

St. Joseph's/Candler; Savannah (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

St. Joseph's/Candler in Savannah, Georgia, seeks a Float Receptionist. This PRN role involves patient registration, appointment scheduling, and handling of financial transactions. Candidates should have strong interpersonal skills and a detail-oriented mindset. Responsibilities include managing phone calls, maintaining accurate patient records, and providing administrative support. A high school diploma is preferred, and 1 year of office practice experience is required. Join a dedicated team focused on exceptional patient care while covering multiple locations in Georgia and South Carolina.

Qualifications

• Must have 1 year of office practice experience.
• Knowledge of medical terminology preferred.
• Must maintain a professional attitude while multitasking.

Responsibilities

• Register patients efficiently and accurately in the software system.
• Answer incoming calls and manage document processing.
• Provide administrative support and maintain provider schedules.

Skills

Strong people skills

Detail oriented

Team player

Positive attitude

Education

High School Diploma

Job description

As the Float Receptionist, this individual is responsible for completing patient registration, updating patient accounts, scheduling patient appointments and collecting fees due at time of service to include outstanding balances within the EMR. This position requires answering calls ensuring the proper documentation is gathered and directed to the appropriate party. This position requires a highly motivated individual with a positive attitude towards the patients, physicians, and fellow employees. Must have strong people skills and be a team player. Individual must maintain a professional attitude while performing multiple tasks in a pressured environment. Individual must be innovative and self-motivating, engaging in tasks without being directed to do so. Individual must be detail oriented.

Position Summary

The MGM Receptionist position is a PRN float pool expanded role covering front office responsibilities within the offices of the physician network. Some travel is required, as needed, for office assignment locations within multiple counties in Georgia and in South Carolina.

Education

• High School Diploma - Preferred

Experience

• 1 Year Office Practice Setting - Required

Knowledge of medical terminology

• Knowledge of medical terminology - Preferred

License & Certification

• None Required

Core Job Functions

• Efficiently and effectively register patients in software system, with attention to detail, the customer experience, and data accuracy. Performs eligibility checks for upcoming patient appointments and procedures. Accurately input patient demographic and insurance information, and obtain current copies of HIPAA, consents, financial responsibility, insurance cards, collect co-pays and other payments, etc. Alert patients of network status. Effectively answer incoming calls. Manage and routes calls accordingly. Processes incoming and outgoing documents. Collects payments.
• Provide administrative support to include but not limited to preparation of correspondence and completion of document requests per protocol, scanning of documents per protocol and timelines set within the department. Work with the clerical coordinators and front desk team as needed to maintain provider schedule and provide back-up scheduling.