Receptionist

Berlin Patten Ebling, PLLC; Sarasota (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off (PTO)

Paid holidays

Firm trip (all-expenses-paid)

Job summary

Berlin Patten Ebling, PLLC, a leading Florida real estate and estate planning firm, seeks a welcoming front desk professional. You’ll be the first face clients see, setting the tone for meetings and closings, with responsibilities across reception, mail, and admin support.

This role emphasizes polished interaction, organized scheduling, and discretion handling confidential client information. Prior law-firm or professional services experience is a plus but not required.

Qualifications

• 1+ year of receptionist, administrative, or customer service experience.
• Professional communication skills (written and verbal).
• Strong organizational skills and attention to detail.
• Comfort with Microsoft Office and learning new software quickly.

Responsibilities

• Welcome clients and visitors with warmth and professionalism.
• Manage a multi-line phone system and route calls efficiently.
• Coordinate appointments, oversee conference room scheduling, and keep the reception area polished and organized.
• Handle incoming and outgoing mail and deliveries.
• Support attorneys and staff with scanning, filing, electronic records, and other administrative tasks.
• Handle confidential client information with discretion.

Skills

Front desk

Customer service

Professional communication

Microsoft Office

Scheduling software

Bilingual English/Spanish

Tools

Microsoft Office

Scheduling software

Job description

Why this role

You'll be the first face clients see when they walk into one of Florida's leading real estate and estate planning firms. This isn't a "sit behind the desk and answer phones" role — you're the front of the house, setting the tone for every client meeting and closing. If you take pride in creating a polished, welcoming environment and want to work alongside professionals who appreciate the work you do, we'd love to meet you.

Why this role

You'll be the first face clients see when they walk into one of Florida's leading real estate and estate planning firms. This isn't a "sit behind the desk and answer phones" role — you're the front of the house, setting the tone for every client meeting and closing. If you take pride in creating a polished, welcoming environment and want to work alongside professionals who appreciate the work you do, we'd love to meet you.

What You'll Do

Welcome clients and visitors with warmth and professionalism. Manage a multi-line phone system and route calls efficiently. Coordinate appointments, oversee conference room scheduling, and keep the reception area polished and organized. Handle incoming and outgoing mail and deliveries. Support attorneys and staff with scanning, filing, electronic records, and other administrative tasks. Throughout it all, you'll handle confidential client information with discretion.

What We're Looking For

You're warm, polished, and unflappable under a busy front desk. You communicate clearly — in person, on the phone, and by email — and you know how to prioritize when three things need your attention at once. You're comfortable with technology (Microsoft Office, scheduling software, case management systems) and pick up new tools quickly. Prior experience in a law firm, title company, or professional services environment is a plus but not required.

Bonus points for: bilingual English/Spanish, notary commission (or willingness to obtain one).

What we offer

• $20–$22/hour, commensurate with experience
• Health insurance, retirement plan, and generous PTO
• Paid holidays
• Annual all-expenses-paid firm trip (post-eligibility)
• A collaborative, multi-office Florida firm with a genuine commitment to work-life balance
• A front-row seat at a firm doing sophisticated work — not just a waiting room

What You Bring

• 1+ year of receptionist, administrative, or customer service experience
• Professional communication skills (both written and verbal)
• Strong organizational skills and attention to detail
• Comfort with Microsoft Office and learning new software quickly
• Ability to manage multiple priorities in a fast-paced setting
• A calm, solution-oriented mindset

Law firm or professional office experience is a plus, but not required.