Receptionist

Century Fire Protection; Sanford (ME); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Employee Assistance Program

Job summary

Century Fire Protection in Sanford, Maine, is seeking a responsible individual to provide administrative support and answer phone calls in a polite and friendly manner. The ideal candidate will have a High School Diploma and at least two years of related experience, alongside strong customer service and phone skills.

This role involves essential duties like answering and forwarding calls, responding to inquiries, sorting mail, and operating standard office equipment. Benefits include medical, dental, vision, and a 401(K) plan.

Qualifications

• Requires two or more years of related experience.
• Competency in operating standard office equipment.

Responsibilities

• Answer, screen, and forward phone calls.
• Provide callers with information and answer basic questions.
• Respond to all customer inquiries in a polite and timely manner.
• Retrieve messages from voice mail and forward to appropriate personnel.
• May sort and distribute mail.
• Assist with a variety of administrative tasks as required.

Skills

Strong phone skills

Customer service

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summary

Responsible for answering and directing callers in a polite and friendly manner. This position may provide a variety of administrative support to one or more divisions.

Essential Duties and Responsibilities

• Answer, screen, and forward phone calls.
• Provide callers with information and answer basic questions.
• Respond to all customer inquiries in a polite and timely manner.
• Retrieve messages from voice mail and forward to appropriate personnel.
• May sort and distribute mail.
• Operate standard office equipment, including fax machine, copy machine, and computer.
• Assist with a variety of administrative tasks, as required to support the division(s).

Education and/or Experience

High School Diploma and two or more years related experience. Requires strong phone skills and a high level of customer service.

Computer Skills

Competency in Microsoft applications including Word, Excel, and Outlook.

What's In It For You? - Company Overview

Century Fire Protection is a large full-service fire protection company based in the Southeast. The company has multiple offices across several states and offers opportunities for career growth.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident