Front Desk & Customer Care Specialist

Century Fire Protection; Sanford (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with Company Match

Paid Time Off

Paid Holidays

Job summary

Century Fire Protection is seeking an administrative support professional to answer and direct calls in a courteous, friendly manner. The role provides varied administrative support across one or more divisions and sits within the Orlando, FL area.

Ideal candidates will have a High School Diploma and at least two years of related experience, with strong phone skills and customer service. Proficiency in Word, Excel, and Outlook is expected, with opportunities for growth within this growing fire

Qualifications

• High School Diploma and two or more years related experience.
• Strong phone skills and high level of customer service.

Responsibilities

• Answer, screen, and forward phone calls.
• Provide callers with information and answer basic questions.
• Respond to customer inquiries promptly and politely.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Sort and distribute mail as needed.
• Operate office equipment including fax, copy machine, and computer.
• Assist with administrative tasks to support the division(s).

Skills

Phone skills

Customer service

Verbal communication

Multitasking

Education

High School Diploma

Tools

MS Word

Excel

Outlook

Job description

Century Fire Protection is seeking an administrative support professional to answer and direct calls in a courteous, friendly manner. The role provides varied administrative support across one or more divisions and sits within the Orlando, FL area.

Ideal candidates will have a High School Diploma and at least two years of related experience, with strong phone skills and customer service. Proficiency in Word, Excel, and Outlook is expected, with opportunities for growth within this growing fire