Receptionist

Serenity Mental Health Centers; Alpharetta (GA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

10 PTO days (15 after year 1)

90% covered health, dental & vision insurance

401k

Referral Bonuses

Job summary

Serenity Mental Health Centers in Alpharetta, Georgia, is seeking a Receptionist to be the first point of contact for visitors. This role requires strong customer service skills and entails greeting visitors, managing check-ins, and supporting teammates.

Ideal candidates will have 1+ year of customer-facing experience and a High School Diploma or GED. Benefits include PTO, health insurance coverage, and a 401k plan. If you're passionate about creating positive experiences, this is the right place for you.

Qualifications

• 1+ year of customer-facing experience (retail, hospitality, etc.)
• Ability to use email, calendars, and scheduling systems.
• Willingness to learn new processes and tools.

Responsibilities

• Greet every visitor with warmth and professionalism
• Manage check-ins and check-outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Support teammates and adapt to changing needs

Skills

Customer service skills

Excellent communication skills

Multitasking ability

Education

High School Diploma or GED

Job description

Receptionist

Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast‑paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

What You’ll Do

• Greet every visitor with warmth and professionalism
• Manage check‑ins and check‑outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

What You Bring

• A people‑first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure
• Comfortable using email, calendars, and scheduling systems
• Willingness to learn new processes and tools
• 1+ year of customer‑facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You’ll Love Working Here

• 10 PTO days (15 after year 1) + 10 paid holidays
• 90% covered health, dental & vision insurance
• 401k + internal growth opportunities
• Referral Bonuses - Get rewarded for bringing great people into the team

About Serenity

At Serenity, we believe in creating positive, life‑changing experiences for our visitors. By leveraging innovative technology and top‑notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.