Receptionist

Caretel of St. Joseph; Saint Joseph (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Symphony Care Network is seeking a friendly Receptionist to manage the front desk for residents, families, visitors, and staff. You will greet guests, answer calls, and provide clerical support with discretion and professionalism.

The role requires strong customer service, multitasking, and attention to detail in a healthcare environment. Part-time days and evenings, with a welcoming, professional appearance, are essential.

Qualifications

• 1–2 years of related experience or training.
• Healthcare experience preferred.
• Attention to detail and organizational skills.

Responsibilities

• Greet visitors and guests warmly.
• Answer and route phone calls with professional etiquette.
• Provide clerical support and front-desk duties.
• Maintain confidentiality and professionalism.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Confidentiality

Tools

Microsoft Office

Job description

Description

Title: Receptionist

Location: Symphony Care Network
Status: Part Time, days & evenings

Job Summary:

The Receptionist is responsible for providing professional, courteous, and efficient front-desk support while serving as the first point of contact for residents, families, visitors, employees, and the public.

Essential Functions:

• Welcoming visitors and guests in a warm and friendly manner
• Answering and routing phone calls with professional telephone etiquette
• Strong computer skills a must, knowledge of Microsoft Office and basic office equipment
• Providing clerical support as assigned
• Excellent customer service skills
• Strong verbal and written communication
• Active listening skills
• Ability to multitask and prioritize responsibilities
• Ability to maintain confidentiality and protect sensitive information
• Professional appearance and demeanor
• Ability to remain calm and courteous in stressful situations
• Problem-solving and critical-thinking skills
• Ability to follow directions, policies, and procedures
• Ability to work independently and as part of a team
• Strong interpersonal and relationship-building skills
• Ability to handle interruptions while maintaining accuracy
• Basic recordkeeping and filing skills

Requirements

Qualifications/Experience:

• 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Previous experience working in Healthcare industry preferred
• Strong attention to detail, organizational skills and ability to follow instructions
• Maintain basic knowledge of computer software such as Microsoft
• Excellent customer service
• Dependable & Reliable