Receptionist

Optalis Healthcare; Saginaw (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Optalis Healthcare is seeking a friendly Receptionist to welcome visitors, residents, and staff at the front desk. The role includes answering phones, directing visitors, and providing clerical support to facility operations.

Responsibilities include managing messages, guiding visitors, and handling mail and data entry with accuracy. Prior healthcare or office reception experience is preferred, and strong communication is essential for patient-centered service.

Qualifications

• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Skills

Strong communication

Customer service

Organizational skills

Clerical abilities

Microsoft Office

Phone systems

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

Position Summary:

The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Key Responsibilities:

• Answer phones courteously, direct calls, and take accurate messages.


• Welcome and direct visitors, vendors, and applicants; maintain visitor log.


• Provide accurate information to residents, families, and staff as requested.


• Sort and distribute mail, packages, and messages promptly.


• Assist with clerical tasks such as copying, filing, and data entry.


• Support survey readiness through professional conduct and accurate records.

Skills & Competencies

• Strong communication and customer service skills.


• Organizational and clerical abilities.


• Proficiency with Microsoft Office and phone systems.


• Ability to handle multiple tasks in a fast-paced environment.

Required:

• High school diploma or equivalent.

Preferred:

• Experience in healthcare or office reception role.

Physical & Work Requirements

• Prolonged sitting with occasional walking and standing.


• Ability to lift 5--40 lbs and push wheelchairs as needed.

Personal Attributes:

• Professionalism


• Compassion and empathy


• Integrity


• Adaptability