Receptionist

The Cascades at Delray Senior Living; Rainbow Homes (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Cascades at Delray Senior Living is seeking a friendly Receptionist to welcome residents, families, and visitors, answer and screen calls, and provide information while directing visitors to the right locations.

You will handle mail and deliveries, schedule appointments when needed, and support basic clerical tasks in a professional office environment, ensuring a positive first impression and smooth daily operations.

Qualifications

• High School Diploma or GED is required.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet patients, visitors, and guests; determine purpose and direct to the right location.
• Answer, screen, and direct phone calls; take messages and schedule appointments as needed.
• Receive mail, documents, packages, and courier deliveries and distribute them.
• Perform administrative and clerical support tasks.
• Perform basic filing and recordkeeping.
• Report any complaints to immediate supervisor.

Skills

Verbal communication

Interpersonal skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

OVERVIEW:

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performes administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

• High School Diploma or GED.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities

WORK ENVIRONMENT:

• This job operates in a professional office environment.
• This role routinely uses standard office equipment

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
• Extensive standing for long periods of time (daily) and walking long distances (daily)
• Work flow subject to frequent interruptions
• Must be able to lift up to 20lbs
• May be subject to work outside of the facility when working under inclement weather

TRAVEL:

• No travel requirements.