Receptionist

The Salvation Army; Reading (Berks County); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid time off and holidays

Pension plan

Health care coverage

Short Term Disability and Voluntary, 2

Flexible Spending Accounts

PSLF eligibility

Mission-driven work

Job summary

The Salvation Army in Reading, PA is seeking a Receptionist to provide administrative and customer support to Social Services and Administrative departments. The role is full-time, Monday through Friday, 8:00am-4:30pm, with a starting wage of $14.00 per hour and non-exempt status.

Benefits include paid time off, pension, health coverage, and more. Responsibilities include greeting visitors, answering phones, processing documents, scheduling appointments, and assisting with program records and

Qualifications

• High School Diploma or GED.
• Valid PA Driver's License.
• Excellent telephone and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, Access).
• Bilingual Spanish-English required in both verbal and written communication.

Responsibilities

• Greet visitors and answer phones, directing to the appropriate staff.
• Ensure visitors sign in/out for security.
• Assist Family Services with appointments and program eligibility.
• Process in-kind donations and organize daily donations.
• Update Social Services and Healthify databases for records and billing.

Skills

Bilingual Spanish-English

Telephone skills

Interpersonal skills

Valid PA Driver's License

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Overview

Position: Receptionist

Department: Reading Citadel Corps

Availability of Position:Immediately

Schedule: Full time; Monday - Friday, 8:00am-4:30pm

Reporting Relationship: Family Services Supervisor and Director of Social Services

Salary and Grade: $14.00 p/hr; 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government's Public Student Loan Forgiveness Program
• Most importantly - a job with a good purpose!

Position Overview: Provide administrative and customer support to all Social Services and Administrative departments.

Responsibilities

Description of Position:

• Administrative duties such as greeting individuals coming into the building, answering phones, receiving/sending faxes, filing for the Family Services Department.
• Professionally greet everyone who calls or comes to the building and appropriately refer them to the right staff member.
• Ensure that visitors are signed in and out of the building to ensure security within the building.
• Perform pre-screens for Family Services clients including providing an explanation of all required documentation for appointments and program eligibility.
• Provide paperwork for utility and other services as needed including collecting and copying documentation required by each program.
• Schedule clients for appointments within the Family Services Department.
• Refer clients to other agencies when appropriate.
• Process-in-kind donations according to policy, including organizing and rotating daily donations in the reception area.
• Assist in maintaining and updating the Social Services Database, Healthify Database, Internal Referral Tracking, etc. to ensure accurate records as needed for statistical and billing purposes.
• Assist in the completion of UGI CAP/OpSHARE phone calls and enrollments, including ordering UGI paperwork.
• Assist in the distribution of food, clothing or other commodities, including Thanksgiving and Christmas assistance programs as necessary.
• Assist with home visits as needed.
• Performs all other related duties as assigned.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

• High School Diploma/GED
• Valid PA Driver's License
• Excellent telephone and interpersonal skills
• Skilled in Microsoft Office programs (Word, Excel, Access, etc.).
• Must be bilingual, Spanish - English, in both verbal and written communication to best serve the community
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

No Phone Calls Please.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army's Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2656