Receptionist

Holec and Young Eye Care; Rapid City (SD); On-site; USD 43,841,000 - 59,314,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

SIMPLE retirement plan

Paid holidays

Paid time off

Job summary

Holec and Young Eye Care in Rapid City, SD is seeking a dependable front office receptionist to join a busy five-doctor optometric practice. You will welcome patients, answer calls, schedule appointments, and help maintain accurate records while supporting a smooth daily workflow.

The ideal candidate has excellent communication and organizational skills and enjoys working with people in a healthcare setting. Prior reception or medical office experience is preferred but not required.

Qualifications

• Dependable and organized candidate with strong communication.
• Experience in reception or healthcare admin is preferred but not required.
• Ability to manage schedules, patient information, and payments with accuracy.

Responsibilities

• Greet patients and visitors professionally.
• Answer phones and assist patient inquiries.
• Schedule new and existing appointments and confirm bookings.
• Check patients in/out and verify insurance details.
• Collect co-pays and other payments; balance daily receipts.
• Assist with referrals and coordination of patient information.
• Prepare and organize medical records and documents.
• Maintain a clean and welcoming reception area.
• Collaborate with providers and team members to ensure quality care.

Skills

Dependable

Detail-oriented

Patient-focused

Communication skills

Professionalism

Organizational skills

Job description

Holec and Young Eye Care is seeking a dependable, organized, and patient-focused team member to join our front office in Rapid City, SD. As a busy five-doctor optometric practice, we are committed to providing exceptional eye care while creating a welcoming experience for every patient who walks through our doors.

Our Receptionists are often the first point of contact for our patients and play an essential role in delivering outstanding customer service while helping our office operate efficiently each day. If you enjoy working with people, staying organized, and being part of a supportive healthcare team, we'd love to hear from you.

Responsibilities Include:

• Welcome patients and visitors with professionalism and a positive attitude
• Answer incoming phone calls and assist with patient questions
• Schedule new and existing patient appointments
• Confirm appointments and help maintain an efficient daily schedule
• Check patients in and out while ensuring accurate patient information
• Verify insurance information and update patient records
• Collect co-pays, balances, and other patient payments
• Assist with referrals and coordination of patient information
• Prepare, scan, fax, and organize medical records and office documents
• Perform data entry and other administrative support duties
• Maintain a clean, organized, and welcoming reception area
• Work closely with providers and fellow team members to support outstanding patient care

Qualifications:

The ideal candidate is dependable, detail-oriented, and enjoys working directly with patients in a fast-paced healthcare environment. Strong communication skills, professionalism, and excellent organizational abilities are essential.

Previous experience in reception, customer service, healthcare, medical office administration, or an optometry practice is preferred but not required.

Schedule:

This is a full-time position averaging approximately 35-40 hours per week.

Team members typically work four weekdays from approximately 8:00 AM to 5:45 PM (scheduled day off determined by the practice) along with every other Saturday from 7:00 AM to 12:15 PM.

Our office is open Monday through Friday, with limited Saturday hours to best serve our patients.

Benefits:

• Health insurance
• Dental insurance
• Vision benefits
• SIMPLE retirement plan
• Paid holidays
• Paid time off

Compensation:

Starting pay is $18.00 per hour, with additional consideration given for experience and qualifications.