Optometry Front Desk Coordinator | Patient Care & Scheduling

Holec and Young Eye Care; Rapid City (SD); On-site; USD 43,841,000 - 59,314,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

SIMPLE retirement plan

Paid holidays

Paid time off

Job summary

Holec and Young Eye Care in Rapid City, SD is seeking a dependable front office receptionist to join a busy five-doctor optometric practice. You will welcome patients, answer calls, schedule appointments, and help maintain accurate records while supporting a smooth daily workflow.

The ideal candidate has excellent communication and organizational skills and enjoys working with people in a healthcare setting. Prior reception or medical office experience is preferred but not required.

Qualifications

• Dependable and organized candidate with strong communication.
• Experience in reception or healthcare admin is preferred but not required.
• Ability to manage schedules, patient information, and payments with accuracy.

Responsibilities

• Greet patients and visitors professionally.
• Answer phones and assist patient inquiries.
• Schedule new and existing appointments and confirm bookings.
• Check patients in/out and verify insurance details.
• Collect co-pays and other payments; balance daily receipts.
• Assist with referrals and coordination of patient information.
• Prepare and organize medical records and documents.
• Maintain a clean and welcoming reception area.
• Collaborate with providers and team members to ensure quality care.

Skills

Dependable

Detail-oriented

Patient-focused

Communication skills

Professionalism

Organizational skills

Job description

Holec and Young Eye Care in Rapid City, SD is seeking a dependable front office receptionist to join a busy five-doctor optometric practice. You will welcome patients, answer calls, schedule appointments, and help maintain accurate records while supporting a smooth daily workflow.

The ideal candidate has excellent communication and organizational skills and enjoys working with people in a healthcare setting. Prior reception or medical office experience is preferred but not required.