Patient Care Assistant

Palmer Family Eye Care; Easton (Northampton County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Family friendly hours

Eye care

Paid training

401k matching

Job summary

Palmer Family Eye Care in Easton, PA is seeking a patient care assistant to support our optometric team. You will greet patients, inform them of procedures, and perform exam pre-testing while accurately entering data into the electronic medical record. This role may cross-train for additional tasks to keep patient flow smooth.

We value a strong work ethic, reliability, and a positive attitude. Prior optometric experience is not required; we provide thorough training and a friendly,

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail.
• Strong organizational skills with the ability to multitask effectively and work calmly in a fast-paced environment.
• Basic math skills.
• High school diploma or equivalent required.
• Dependable and available to reliably work practice hours.

Responsibilities

• Greet patients enthusiastically and professionally.
• Inform patients of office procedures and policies.
• Perform exam pre-testing and input all numbers accurately into patients’ electronic medical record.
• Cross-trained to assist with additional duties as needed.
• Maintain accurate patient records and adhere to HIPAA regulations to ensure confidentiality.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Basic math

High school diploma

Dependable

Education

High school diploma or equivalent

Job description

We are looking for an enthusiastic individual who is eager to contribute positively to our team while ensuring an exceptional experience for our patients. The ideal candidate is energetic, reliable, hardworking, and a team player with strong attention to detail and ability to multitask. We are a busy family-oriented optometric practice, open Monday-Friday, seeking to add a patient care assistant to our team. Prior optometric experience is not required; we are committed to training the right individual – must have a strong work ethic and positive attitude.

This role supports eye care providers by assisting with direct patient care tasks, including preparing patients for exams, recording medical histories, and helping maintain a clean and organized clinical environment. Collaboration with clinicians is essential to support efficient patient flow and a positive experience for every patient.

Responsibilities (include but are not limited to):

• Greet patients enthusiastically & professionally
• Inform patients of office procedures and policies
• Perform exam pre-testing (and input all numbers accurately into patients’ electronic medical record)

While this position will primarily focus on the clinical/technical aspect, it will be a cross-trained position.

All positions require maintaining accurate patient records and adhere to HIPAA regulations to maintain patient confidentiality. Role is not limited to duties above, as we are a small office and may need your assistance with additional tasks.

Required qualifications:

• Excellent verbal and written communication skills
• Strong attention to detail
• Strong organizational skills with the ability to multitask effectively and work calmly in a fast-paced environment
• Basic math skills
• High school diploma or equivalent required
• Dependable and available to reliably work practice hours

Benefits include:

• Family friendly hours
• Eye care
• Paid training
• Retirement: Matching contribution to a 401k