Receptionist

DarrowEverett LLP; Providence (RI); On-site; USD 32,000 - 46,000; Full time

Job summary

DarrowEverett LLP is seeking a receptionist for immediate availability to greet clients and visitors, provide directions, and deliver full administrative support to leadership. The role emphasizes courtesy, tact, and professional presentation in a busy office environment.

The receptionist will handle calls, messages, scheduling, mail and deliveries, and collaborate with HR and various offices to maintain smooth operations. This is a full-time, in-office position requiring a professional demeanor.

Qualifications

• Excellent interpersonal and customer service skills.
• Excellent organizational and time-management skills.
• Strong attention to detail.
• Able to work under pressure and perform time sensitive tasks.
• Ability to work independently and as a team member with diverse people.
• Proficient with MS Office, HR database, and legal software.
• Basic understanding of administrative and clerical procedures and systems.

Responsibilities

• Greet clients, visitors, and guests; determine purpose and direct to appropriate location.
• Serve as the face of the firm, providing friendly service at the front desk and over the phone.
• Answer, screen, and direct calls; take messages and schedule appointments.
• Receive mail, documents, packages, and courier deliveries; distribute items.
• Provide administrative and clerical support; basic filing and recordkeeping.
• Maintain reception area and conference rooms; keep spaces clean and organized.
• Assist HR with administrative duties such as copying and scanning documents.
• Direct clients to appropriate attorney or staff member and handle general inquiries.

Skills

Interpersonal skills

Organizational skills

Time management

Detail oriented

Multitasking

Team player

Independent worker

Administrative procedures

Education

High school diploma or equivalent

Tools

Microsoft Office

HR database

Legal software

Job description

DarrowEverett LLP is looking for a receptionist with immediate availability. The candidate must have excellent communication and administrative skills, be highly organized and detail-oriented, be able to multitask without sacrificing efficiency, be responsible, and be able to represent the firm, always, in ways that enhance its reputation.

Job Summary:

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. This role is responsible for creating a warm, responsive interaction with visitors, clients, and associates, while providing the full range of administrative support to Leadership. This position requires tact, sensitivity, and professionalism due to constant interaction with visitors and associates to guarantee their satisfaction.

Duties/Responsibilities:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Serve as the face of the Company, offering friendly service to those entering the building or calling in on the phone.
• Answers, screens, and directs phone calls to staff for multiple offices; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Maintain the reception area and conference rooms, keeping areas clean and free of clutter.
• Assist the HR Department in various administrative duties, including copying and scanning documents.
• Assist clients with general inquiries and direct them to appropriate attorney or staff member.
• Coordinate incoming and outgoing deliveries, couriers, and other office mailings.
• Assist attorneys and other staff members with administrative and clerical tasks as needed.
• Monitor office supplies and coordinate ordering and restocking for multiple floors and offices.
• Work with multiple offices to coordinate supply ordering and restocking.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Excellent organizational and time-management skills.
• Strong attention to detail.
• Able to work under pressure and perform time sensitive tasks.
• Ability to work independently and function as a team member with a wide range of people.
• Working knowledge of all appropriate office skills and the ability to handle numerous tasks at the same time.
• Ability to become proficient using a variety of business software, including Microsoft Office, Human Resources database, and other legal software.
• Basic understanding of administrative and clerical procedures and systems.

Education and Experience:

• High school diploma or equivalent required.

Physical Requirements:

• Prolonged periods of sitting at a desk.
• Must be able to lift up to 50 pounds at times.
• Full time in office – not a hybrid work from home position.