Client Concierge & Office Operations Specialist

DarrowEverett LLP; Providence (RI); On-site; USD 32,000 - 46,000; Full time

Job summary

DarrowEverett LLP is seeking a receptionist for immediate availability to greet clients and visitors, provide directions, and deliver full administrative support to leadership. The role emphasizes courtesy, tact, and professional presentation in a busy office environment.

The receptionist will handle calls, messages, scheduling, mail and deliveries, and collaborate with HR and various offices to maintain smooth operations. This is a full-time, in-office position requiring a professional demeanor.

Qualifications

• Excellent interpersonal and customer service skills.
• Excellent organizational and time-management skills.
• Strong attention to detail.
• Able to work under pressure and perform time sensitive tasks.
• Ability to work independently and as a team member with diverse people.
• Proficient with MS Office, HR database, and legal software.
• Basic understanding of administrative and clerical procedures and systems.

Responsibilities

• Greet clients, visitors, and guests; determine purpose and direct to appropriate location.
• Serve as the face of the firm, providing friendly service at the front desk and over the phone.
• Answer, screen, and direct calls; take messages and schedule appointments.
• Receive mail, documents, packages, and courier deliveries; distribute items.
• Provide administrative and clerical support; basic filing and recordkeeping.
• Maintain reception area and conference rooms; keep spaces clean and organized.
• Assist HR with administrative duties such as copying and scanning documents.
• Direct clients to appropriate attorney or staff member and handle general inquiries.

Skills

Interpersonal skills

Organizational skills

Time management

Detail oriented

Multitasking

Team player

Independent worker

Administrative procedures

Education

High school diploma or equivalent

Tools

Microsoft Office

HR database

Legal software

Job description

DarrowEverett LLP is seeking a receptionist for immediate availability to greet clients and visitors, provide directions, and deliver full administrative support to leadership. The role emphasizes courtesy, tact, and professional presentation in a busy office environment.

The receptionist will handle calls, messages, scheduling, mail and deliveries, and collaborate with HR and various offices to maintain smooth operations. This is a full-time, in-office position requiring a professional demeanor.