Receptionist

Port Lavaca Nursing and Rehabilitation Center; Port Lavaca (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Port Lavaca Nursing and Rehabilitation Center is seeking a Receptionist to handle calls, guide visitors, and support the Business Office. This PRN role supports administrative tasks and helps maintain smooth office operations in Port Lavaca, TX.

The position requires a High School diploma or equivalent along with strong communication and organizational skills to assist residents, families and staff effectively.

Qualifications

• High School diploma or equivalent required.
• Excellent oral and written communication skills.
• Strong organizational and customer service abilities.

Responsibilities

• Answer telephone calls in a timely and pleasant manner.
• Guide residents, families, visitors and staff to appropriate personnel.
• Assist Business Office with invoices, mailing and statements as needed.
• Support mail distribution and basic office duties.
• Maintain updated employee phone lists and monthly resident statements.

Skills

Communication skills

Customer service

Organizational skills

Phone etiquette

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: Port Lavaca Nursing and Rehabilitation Center - Port Lavaca, TX 77979

Position Type: PRN

Education Level: High School

Travel Percentage: None

Job Category: Admin - Clerical

Primary Responsibilities

The Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.

Essential Functions

• Answer telephone calls in a timely and pleasant manner
• Assist with mail distribution
• Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator
• Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner
• Assist with updating employee phone list as needed
• Assist with mailing out monthly resident statements for room and board
• Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.
• Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facility
• Assists in verification of EPLS and OIG for vendors (initial, monthly & annually)
• Perform other duties and tasks as assigned by the Business Office Manager

Qualifications

Educational/Training Requirements

High School diploma or equivalent is required

Licensing Requirements

None

Experience Requirements

• Excellent oral/written communication skills
• Knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent organizational and customer service skills

Physical Demands

The physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Action
Rarely
Occasionally
Frequently
Lifting- 1-25 lbs
X
Lifting - 25-50 lbs
X
Lifting - 50+ lbs
X
Carrying - 1-25 lbs
X
Carrying - 25-50 lbs
X
Carrying - 50+ lbs
X
Pushing/Pulling - 1-25 lbs
X
Pushing/Pulling - 25-50 lbs
X
Pushing/Pulling - 50+ lbs
X
Sliding/Transferring - 1-25 lbs
X
Sliding/Transferring - 25-50 lbs
X
Sliding/Transferring - 50+ lbs
X
Standing
X
Sitting
X
Walking
X
Speaking
X
Driving
X
Balancing/Climbing
X
Stooping/Kneeling
X
Crouching/Crawling
X
Reaching
X
Hearing/Listening
X
Seeing
X
Turning/Twisting/Leaning
X