Receptionist

The Legacy Senior Communities; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical & Dental coverage

PTO accrual from Day 1

403(b) retirement plan

Job summary

The Legacy Senior Communities seeks a Receptionist to support the Legacy at Home team with clerical tasks and communications management in a healthcare setting.

You will greet visitors, handle calls, manage correspondence, and assist with onboarding and scheduling, while maintaining confidentiality and delivering compassionate service to residents and families in the Plano area.

Qualifications

• High school diploma or GED preferred.
• One year general office experience.
• Excellent computer skills.
• Knowledge of medical terminology preferred.
• Excellent phone skills.

Responsibilities

• Facilitates the communications system including mail, phone, memos, and messages.
• Provides clerical support such as admissions packets, office supplies, data entry, and filing.
• Handles a multi-line phone system and learns system features.
• Delivers high-quality customer service when directing calls and assisting others.
• Maintains confidentiality with patients, families, and team members.

Skills

Customer service

Phone system

Data entry

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Some college preferred

Tools

Multi-line phone system

Job description

About The Legacy Difference

From one generation to the next, The Legacy Senior Communities has been here to care for our Jewish seniors. Today, the not-for-profit LSC remains steadfast to its Jewish values, but has evolved to serve Dallas seniors of all faiths. Through strong leadership and innovation, LSC is committed to meeting the changing needs of seniors and their families and offers a full continuum of care: independent living, assisted living, memory support, skilled nursing and rehab, in-home care, and hospice.

From one generation to the next, The Legacy Senior Communities has been here to care for our Jewish seniors. Today, the not-for-profit LSC remains steadfast to its Jewish values, but has evolved to serve Dallas seniors of all faiths. Through strong leadership and innovation, LSC is committed to meeting the changing needs of seniors and their families and offers a full continuum of care: independent living, assisted living, memory support, skilled nursing and rehab, in-home care, and hospice.

Our Values

Excellence

is an ongoing process, and we pledge to invest in the pursuit of excellence in care, practice, and facilities so that the residents and clients, their families, and our team members experience outstanding quality and service in their interactions with us.

Compassionate Care

goes beyond treatment and proficiency to the heart of our mission and devote ourselves to caring for and about our residents and clients, their families, and our team members with empathy, warmth, and respect.

Integrity

is vital to creating and maintaining authentic relationships. We commit to the alignment and transparency of our words, behaviors, and actions across our organization.

Jewish Values & Culture

are inherent in everything we do. Respect, dignity, mindfulness, and generosity are hallmarks of Jewish values, and we dedicate ourselves to nurturing meaningful relationships, aligning with Jewish culture and traditions throughout our communities.

About The Role

The Receptionist is responsible for providing clerical and administrative support to the Legacy at Home team. This position facilitates the communications functions of the business office.

Essential Duties And Responsibilities

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Promotes the philosophy, mission and administrative policy of the Hospice line of business by presenting a positive image.
• Facilitates the communications system which may include mail distribution, phone system, memos, answering incoming calls and/or emails, documents, and disseminates appropriate messages.
• Provides clerical support which may include preparation of admission, orientation, and new hire packets; monitoring and ordering office supplies and forms; computer support and data entry; special projects, filing and copying.
• Competently handle multi-line phone systems. Demonstrates understanding of systems features.
• Uses effective customer service skills when directing calls and assisting others.
• Promotes effective communication with patients, families, team members and other healthcare professionals, and maintains confidentiality.
• Performs other duties as assigned.

Educational Requirements and Experience

• High school diploma or general education degree (GED) preferred. Some college preferred.
• One year general office experience
• Excellent computer skills required, excellent interpersonal and organizational skills.
• Knowledge of medical terminology preferred. Excellent phone skills.

We Offer

• Competitive salary and performance incentives
• Comprehensive Medical and Dental coverage for you and your family
• Paid time off accrual from Day 1
• Build your future with a 403(b)-retirement plan

Equal Employment Opportunity (EEO) Statement

The Legacy Senior Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

I-9 and E-Verify Compliance

Employment eligibility will be verified through the U.S. Department of Homeland Security’s E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.