Receptionist

Apploi; Pensacola (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Apploi is seeking a Weekend Receptionist to greet patients, visitors, and guests while coordinating with care teams. You will be the frontline ambassador, delivering friendly, professional service in a fast-paced healthcare setting.

The role requires a high school diploma, strong English communication, and 1–3 years of customer service experience. Bilingual skills are a plus, and you will help with mail, scheduling, and directing guests to the appropriate departments.

Qualifications

• High school diploma or GED required.
• Ability to communicate effectively in English; bilingual skills are a plus.
• One to three years of customer service experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area.
• Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed.
• Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

Weekend Receptionist

The Receptionist plays a key role in supporting guests, patients, and families by delivering consistent, high‑quality customer service. This position serves as a primary point of contact for visitors and works closely with nursing and administrative teams to ensure a positive experience for all individuals entering the facility. The Receptionist also assists patients and families with questions or concerns that may arise during their stay.

Who We Are

We are dedicated to personalizing each individual’s wellness journey through skilled nursing and rehabilitation services. Our mission is to enhance quality of life and transform ordinary expectations into exceptional outcomes for those we serve.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area

• Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed

• Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments

Qualifications

• High school diploma or GED required

• Ability to communicate effectively in English; bilingual skills are a plus

• One to three years of customer service experience and/or training, or an equivalent combination of education and experience

What We Offer

We provide a supportive and engaging work environment with competitive compensation, paid time off, benefits, professional development opportunities, and a culture focused on compassion, teamwork, and growth.

Join Our Team

If you are committed to exceptional service and enjoy working in a fast‑paced, people‑focused environment, we invite you to apply for the Receptionist position and help us make a meaningful impact in the lives of our patients and their families.

We are an Equal Opportunity employer!

Compliance notice (Florida): This position requires background screening through the Florida Clearinghouse. For more information, visit: info.flclearinghouse.com. This URL is provided to meet state posting requirements.

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