Receptionist Evenings

Apploi; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Apploi is seeking a friendly Receptionist to greet patients and visitors at our Miami facility, direct them to the correct locations, answer calls, take messages, and schedule appointments as needed. This front-desk role emphasizes professional communication and customer service.

The ideal candidate speaks English and Spanish, is proficient with Microsoft Office, can handle interruptions, and is comfortable standing and lifting up to 20 lbs as required in a professional office environment.

Qualifications

• High School Diploma or GED required.
• Excellent verbal communication skills required.
• Excellent interpersonal and customer service skills required.
• Basic understanding of administrative/clerical procedures and systems.
• Proficiency with Microsoft Office Suite or related software required.

Responsibilities

• Greets patients, visitors, and guests; directs to appropriate location.
• Answers, screens, and directs phone calls; takes messages and schedules appointments.
• Receives mail, documents, packages and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Reports any complaints to supervisor.

Skills

Verbal communication

Interpersonal skills

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

OVERVIEW:

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

• High School Diploma or GED.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

Fluent in English and Spanish

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities

WORK ENVIRONMENT:

• This job operates in a professional office environment.
• This role routinely uses standard office equipment

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
• Extensive standing for long periods of time (daily) and walking long distances (daily)
• Work flow subject to frequent interruptions
• Must be able to lift up to 20lbs
• May be subject to work outside of the facility when working under inclement weather

Requirements:

Employment is contingent upon successful completion of a Florida AHCA Level 2 background screening in accordance with state regulations. https://info.flclearinghouse.com

TRAVEL:

• No travel requirements.