Receptionist

Ocala Oaks Rehabilitation Center; Ocala (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Ocala Oaks Rehabilitation Center invites you to join our front desk team. You will provide top-notch customer service, greet visitors, and manage a busy reception area in a long-term care setting.

You are expected to handle phone inquiries, direct calls, maintain records, and assist applicants with employment documents. A 9am–5pm dayshift with FT/PT options supports a balanced schedule and room to grow within the center.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist, administrative support, or related office experience a plus.
• Must have basic computer skills and ability to navigate Windows and internet programs.

Responsibilities

• Greet and check in visitors, family members and vendors per center protocols.
• Manage the center's main phone line and direct calls to the appropriate contacts.
• Maintain updated directory and office files/records.
• Assist job applicants with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner.
• Work the dayshift 9am–5pm, Monday–Friday, with full-time or part-time options.

Skills

Customer service

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Job description

Would you enjoy using your customer service and organizational skills in a healthcare setting? Are you looking for an organization that offers great teamwork, caring culture and room to grow? Then come join us!

As a Front Desk Receptionist, you will use your organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center. You will greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center, manage the center's main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner. You will enjoy a full-time / part-time work schedule on the dayshift (9am -- 5pm, Monday -- Friday, with competitive pay and room to grow! We also offer full-time benefits packages, OnShift Wallet (get paid before the pay day!), paid time off, 401k, life insurance, tuition reimbursement, free CEUs, employee perks, AND MORE, because you're an essential piece! We offer a great culture with a sincere appreciation for everyone! You will be a part of a caring approach in everything we do.

Qualifications :

• High School Diploma or equivalent required.
• Prior receptionist, administrative support, or related office or customer service experience a plus.
• Must have basic computer skills with ability to navigate windows and internet programs.
• Must have great customer service skills and ability to multitask between phone, emails, systems and walk-ins

Our Service Standards :

• Sincere Appreciation ...for everyone
• Hearing Needs... and responding quickly
• Caring Approach... in everything we do
• Managing Situations... for positive outcomes

Learn more about Florida’s Care Provider Background Screening Requirements here:

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