Receptionist

Thrive Rehabilitation of Pearland; Pearland (TX); On-site; USD 18,000 - 21,000; Full time

Job summary

Thrive Rehab of Pearland is seeking a friendly, detail-oriented receptionist/clerical assistant to support daily operations after hospital stays. You will answer calls, relay messages, greet visitors, and help maintain calendars and office supplies.

The role requires a high school diploma or GED, basic First Aid/CPR, and the ability to read, write, and communicate clearly. Wages range from $13.00 to $15.00 per hour, with weekend shifts from 8am to 8pm.

Qualifications

• High school diploma or GED (or equivalent)
• Basic First Aid and CPR certification where required
• Complete Thrive-specified training programs
• Ability to read and understand simple instructions and communicate clearly
• Ability to perform basic arithmetic operations and follow written/oral instructions

Responsibilities

• Answers incoming telephone calls in a cheerful, marketing-oriented way and directs to appropriate personnel.
• Retrieves messages from voicemail and forwards to appropriate staff.
• Takes and delivers messages or transfers calls to voicemail when needed.
• Answers general questions about the community and provides directions and information.
• Greets onsite visitors and notifies staff of visitor arrival.
• Maintains hospitalized resident lists and updates appointment calendars.
• Orders, receives, and maintains office supplies.
• Performs other clerical duties as assigned.

Skills

First Aid & CPR

Phone & Customer service

Reading & writing</

Basic math

Scheduling & multi-tasking

Education

High school diploma or GED

Job description

Thrive Rehab of Pearland redefines transitional care as the first facility of it’s kind. We combine a progressive model of healthcare with an atmosphere of hospitality and the amenities of a fine luxury resort, designed for guests who require short-term medical therapy or treatment after a hospital stay.As a company local to Houston, we are seeking a candidate will a helpful attitude and friendly demeanor.

Qualifications

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.


• Basic First Aid and CPR certification where required.


• Must successfully complete all Thrive specified training programs.


• Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


• Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.


• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.


• Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.


• Retrieves messages from voice mail and forwards to appropriate personnel.


• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.


• Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.


• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.


• Maintains current list of residents who are hospitalized.


• Updates appointment calendars, including transportation and beauty calendars, as directed.


• Receives, sorts, and routes mail, and maintains and routes publications.


• Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).


• Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.


• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.


• Performs other clerical duties as needed, such as filing, photocopying, and collating.


• Orders, receives, and maintains office supplies.


• May perform other duties as assigned.

Salary Range: The wage range for this position is $13.00/hr - $15.00/hr, dependent on prior work history and experience

Hours: 8am-8pm Saturday and Sunday