Receptionist

Avista Senior Living Management; Orem (UT); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Referral Bonus Program

Comprehensive Health Insurance Plan

Employee Assistance Program

Job summary

Spring Gardens Orem is seeking an exceptional receptionist to join our Front Desk team in Lindon, UT. This full-time, day-shift role focuses on delivering outstanding customer service to residents and visitors, managing calls, and coordinating mail and guest services in a fast-paced, positive environment.

Ideal candidates are dependable, goal-driven and able to multitask while maintaining a professional appearance and demeanor.

Qualifications

• High school diploma or equivalent.
• Customer service experience is highly desired.
• Polished, professional appearance and demeanor.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service at the front desk.
• Answer telephones and direct calls promptly and professionally.
• Monitor Emergency Alert System and respond to calls.
• Manage mail and the business center operations.
• Maintain a safe, clean lobby and front desk area.
• Collaborate with staff across departments to support residents.
• Direct emergencies to appropriate personnel and log incidents.
• Maintain visitor sign-in/out and guest room reservations.

Skills

Typing skills

Exceptional interpersonal skills

Experience in customer service

Polished professional appearance

Team player attitude

Strong judgment and solutions-orient

Creativity and enthusiasm for resident

Microsoft Office

Education

High School

Tools

Microsoft Office (Word/Excel)

Job description

Job Details

Level: Entry

Job Location: Orem, UT 84057

Position Type: Full Time

Education Level: High School

Salary Range: $15.00 - $17.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Spring Gardens Orem is looking to add an exceptional, responsible RECEPTIONIST to our Front Desk team at of our beautiful community in Lindon, UT. This position would be FULL TIME.

The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests. We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a "fast-paced" and "positive" work environment. This vibrant receptionists will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Your Benefits:

• Competitive Pay
• Paid Time Off (Vacation, Sick, Personal)
• Referral Bonus Program
• Comprehensive Health Insurance Plan
• Employee Assistance Program

Duties & Responsibilities:

• Provide exceptional customer service
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment, follow established safety standards
• Encourage teamwork through cooperative interactions with co-workers and other departments
• Keep front lobby area and front desk clean and organized; etc.
• Direct emergency personnel to emergency location and be contact person in case of emergency
• Document in the logbook any significant incidents
• Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

QualificationsQualifications:

• Microsoft Office (word, excel, etc.)
• Typing skills
• Exceptional interpersonal skills
• Experience in customer service is highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Creativity, enthusiasm and high standards for resident care