Receptionist

Avista Senior Living Management; North Ogden (UT); On-site; USD 18,000 - 21,000; Full time

Job summary

Spring Gardens Senior Living in North Ogden, UT is seeking an enthusiastic Receptionist to manage the busy front desk of our assisted living community.

You will provide information and assistance to residents and guests, answer phones, sort mail, and help create a welcoming, safe environment for seniors.

The role offers day shifts with options for full-time or part-time, and a team-focused, fast-paced workplace.

Qualifications

• Experience in customer service is highly desired, preferred experience in senior living (not mandatory)
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach
• Microsoft and computer knowledge
• Bringing your ideas, creativity, enthusiasm and high standards for resident care

Responsibilities

• Provide exceptional customer service
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment, follow established safety standards
• Encourage teamwork through cooperative interactions with co-workers and other departments
• Keep front lobby area and front desk clean and organized; etc.
• Direct emergency personnel to emergency location and be contact person in emergency
• Document in the logbook any significant incidents
• Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

Skills

Customer service

Professional appearance

Team player

Judgment & problem solving

Proactive customer service

Microsoft Office

Resident care standards

Education

High School

Job description

Job DetailsLevel: Entry

Job Location: NORTH OGDEN, UT 84414

Position Type: Full-Time/Part-Time

Education Level: High School

Salary Range: $13.00 - $15.00

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Spring Gardens Senior Living has a remarkable opportunity for an exceptional, responsible RECEPTIONIST to manage the busy Front Desk of our beautiful assisted living community in North Ogden, UT.

The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.

We are searching for an outstanding individual with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Duties & Responsibilities

• Provide exceptional customer service
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment, follow established safety standards
• Encourage teamwork through cooperative interactions with co-workers and other departments
• Keep front lobby area and front desk clean and organized; etc.
• Direct emergency personnel to emergency location and be contact person in emergency
• Document in the logbook any significant incidents
• Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

QualificationsQualifications:

• Experience in customer service is highly desired, preferred experience in senior living (not mandatory)
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach
• Microsoft and computer knowledge
• Bringingyour ideas, creativity, enthusiasm and high standards for resident care