Receptionist

Companion Animal Veterinary Clinic; Norfolk (NE); On-site; USD 23,000 - 34,000; Full time

Job summary

Companion Animal Veterinary Clinic in Norfolk, Nebraska is seeking a courteous, detail‑oriented receptionist to join our busy team. You will greet clients, answer multiple phone lines, process payments, schedule appointments, and triage calls to keep the clinic running smoothly.

The ideal candidate communicates clearly, stays organized, and works well with others. Basic math skills, the ability to multitask, and a friendly, professional demeanor are essential for success in our fast-paced

Qualifications

• Ability to read and interpret documents efficiently, as well as an ability to communicate written and verbally effectively with customers and fellow employees.
• Basic mathematical skills including being able to make change
• Ability to multitask and pay attention to detail

Responsibilities

• Greeting clients in a warm, friendly manner
• Answering multiple phone lines
• Processing payments and giving change
• Making appointments and triaging phone calls
• Updating and filing patient charts
• Monitoring client flow in clinic
• Getting prescription and pet supply purchases ready
• Maintain general cleanliness of all facilities

Skills

Critical thinking

Problem solving

Attention to detail

People skills

Friendly demeanor

Team player

Diplomacy

Job description

Receptionists must possess good critical thinking and problem solving skills. We have a very busy schedule so attention to detail and ability to follow-through are expected. This position requires excellent people skills, a friendly, outgoing demeanor, and the willingness to be a team member. Considerable tact and diplomacy are necessary.

General duties include:

• Greeting clients in a warm, friendly manner
• Answering multiple phone lines
• Processing payments and giving change
• Making appointments and triaging phone calls
• Updating and filing patient charts
• Monitoring client flow in clinic
• Getting prescription and pet supply purchases ready
• Maintain general cleanliness of all facilities

Requirements

Ability to read and interpret documents efficiently, as well as an ability to communicate written and verbally effectively with customers and fellow employees.

Basic mathematical skills including being able to make change

Ability to multitask and pay attention to detail

About the Company

Companion Animal Veterinary Clinic is a busy small animal veterinary clinic in the heart of Northeast Nebraska. We are a four doctor practice that prides ourselves in quality veterinary care. We have many amenities such as a full Idexx suite of lab equipment, digital radiographs, as well as both surgical and therapeutic lasers. We are looking for new team members to provide compassionate care for our patients and their families. We are happy to provide mentorship and job advancement for the right person who wants to join our team. Please check out our job descriptions below. If you have any additional questions you can contact us at 402-379-1200 or [e-mail]