Receptionist

Retina Consultants of South Carolina; Myrtle Beach (SC); On-site; USD 23,419 - 28,929; Full time

Job summary

Retina Consultants of South Carolina in Myrtle Beach is looking for a passionate receptionist to join their team. You will be the first point of contact, handling calls, scheduling meetings, and managing administrative tasks. This role offers a chance to create a welcoming environment for patients.

The ideal candidate is a high school graduate with preferred medical office and insurance experience. Excellent customer service, multitasking ability, and a pleasant phone demeanor are essential. Compensation ranges from $17 to $21 hourly.

Qualifications

• Medical office experience is preferred.
• Medical insurance experience is preferred.
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies.

Responsibilities

• Prepare patient charts, including insurance checks and scheduling confirmations.
• Greet visitors and patients at the clinic courteously.
• Manage a multiline telephone system efficiently.
• Schedule testing and procedures for patients as needed.
• Maintain patient accounts by verifying insurance information.

Skills

Customer service skills

Pleasant phone demeanor

Multitasking

Communication skills

Understanding of basic healthcare terminology

Education

High school graduate, G.E.D. recipient, or equivalent

Tools

Microsoft Office Suite

Job description

Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today. Responsibilities: • Helps prepare patient charts for the clinic, including insurance checks, obtaining authorizations, verifying results are on file when required, and confirming scheduling is appropriate for the clinic. • Creates a welcoming atmosphere by greeting visitors and patients at the clinic. • Checks in and checks out patients in a timely, friendly manner. • Manages a multiline telephone system efficiently and politely, minimizing hold time. • Schedules testing and procedures for patients as necessary. • Comforts patients by answering any questions they may have within the scope of their role. • Expedites patient processing by having them fill out forms and assisting when needed. • Obtains patient identification and insurance information and enters it into the electronic health record. • Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements. • Keeps doctors, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays. • Protects patients’ right to confidentiality; it is mandatory to have familiarity with HIPAA. • Assist with other administrative tasks, such as data entry, copying, filing, etc. • Willing to train. • Works well with the elderly. Qualifications: • High school graduate, G.E.D. recipient, or equivalent • Medical office experience is preferred. • Medical insurance experience is preferred. • Phenomenal customer service skills. • Pleasant phone demeanor with the ability to manage calls efficiently. • Understanding of basic healthcare terminology. • Ability to work well with others. • Works well with elders. • Excellent Verbal and written communication skills. • Must be able to multitask effectively; critical time management skills necessary. • Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike with poise and proper etiquette. • Providing training to both new and experienced colleagues is mandatory. • Computer skills required: working knowledge of Microsoft Office Suite mandatory, and must type 30+ wpm. Compensation: $17 - $21 hourly

• Helps prepare patient charts for the clinic, including insurance checks, obtaining authorizations, verifying results are on file when required, and confirming scheduling is appropriate for the clinic. • Creates a welcoming atmosphere by greeting visitors and patients at the clinic. • Checks in and checks out patients in a timely, friendly manner. • Manages a multiline telephone system efficiently and politely, minimizing hold time. • Schedules testing and procedures for patients as necessary. • Comforts patients by answering any questions they may have within the scope of their role. • Expedites patient processing by having them fill out forms and assisting when needed. • Obtains patient identification and insurance information and enters it into the electronic health record. • Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements. • Keeps doctors, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays. • Protects patients’ right to confidentiality; it is mandatory to have familiarity with HIPAA. • Assist with other administrative tasks, such as data entry, copying, filing, etc. • Willing to train. • Works well with the elderly.