Receptionist

Genesis Health Clubs

Lincoln (NE)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

Genesis Health Clubs in Lincoln, Nebraska is seeking a Front Desk Associate to create exceptional experiences for all members. You will be the face of our business, greeting members and answering questions while performing administrative duties.

The ideal candidate is a natural people person with a passion for health and fitness, dedicated to providing excellent customer service. This Full-Time role requires a positive attitude, strong communication skills, and basic computer proficiency.

Qualifications

  • Previous customer service experience preferred.
  • Strong communication and customer service skills.
  • Upbeat and positive attitude with a passion for health and fitness.

Responsibilities

  • Enthusiastically greet members, prospective members, and guests.
  • Provide high-level customer service and resolve issues effectively.
  • Handle front desk activities including answering phones and checking-in members.

Skills

Customer service skills
Communication skills
Positive attitude
Basic computer proficiency

Job description

Looking for Full-Time, Available to work Weekends! We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities
  • Enthusiastically greet members, prospective members, and guests
  • Provide a high-level of customer service to all members and effectively resolve issues
  • Handle front desk activities including answering phones and checking-in members
  • Take prospective members on tours of the facility
  • Ensure gym systems and processes are followed
  • Enforce facility rules and regulations, ensuring facility is clean and safe
Qualifications
  • Previous customer service experience preferred
  • Strong communication and customer service skills
  • Upbeat and positive attitude!
  • Passion for health & fitness
  • Basic computer proficiency
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