Front Desk Associate

Genesis Health Clubs; Tulsa (OK); On-site; USD 30,000 - 35,000; Full time

Job summary

Genesis Health Clubs in Tulsa, Oklahoma, is seeking a Front Desk Associate to join their team. This role is key in creating exceptional experiences for members through enthusiastic greetings and excellent customer service.

The ideal candidate has strong communication skills, a positive attitude, and a passion for health and fitness. Responsibilities include handling front desk activities, providing tours, and ensuring the facility remains clean and safe.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Enthusiastically greet members, prospective members, and guests.
• Provide high-level customer service to all members and resolve issues effectively.
• Handle front desk activities, including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations.

Skills

Customer service experience

Strong communication skills

Positive attitude

Passion for health & fitness

Basic computer proficiency

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring the facility is clean and safe

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Complete our short application today!