Front Desk

Genesis Health Clubs; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Job summary

Genesis Health Clubs in Omaha is seeking a friendly Front Desk Associate to greet members, answer questions, and handle check-ins.

You will take tours, resolve issues, and uphold gym standards to create a welcoming, clean, and safe environment for all members. If you enjoy health and fitness and delivering exceptional service, join our team and help guests feel at home.

Qualifications

• Previous customer service experience preferred.
• Excellent communication skills.
• Upbeat and positive attitude.
• Passion for health & fitness is a plus.
• Basic computer skills required.

Responsibilities

• Greet members and guests warmly at the front desk.
• Answer phones and check-in members.
• Provide high level of customer service and resolve issues.
• Give facility tours to prospective members.
• Ensure gym systems and processes are followed.
• Enforce facility rules and keep the space clean and safe.

Skills

Customer service

Communication

Positive attitude

Basic computer skills

Front desk operations

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency